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Night Mode extension selections go to wrong extension

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minnowinc

IS-IT--Management
Jul 2, 2004
2
US
I have a Merlin Magix V7 system with voice mail. When the phone system is put into "Night Mode" any extension that is dialed gets sent to 104 or 105 by default. This has happened all of a sudden and with no input by me! During normal daytime operation the system works fine. This problem only occurs in "Night Mode". Any help is greatly appreciated.
 
Try cycling the power, and see if it corrects itself.

Pepperz@charter.net
 
Already power cycled the system but it made no difference. Is it possible one of the system cards has a fault or is not operating properly?
 
1 - Is there anythig under the Night Service assignments that someone could have accidentally changed?
2 - Check the maintenance error logs for the card in question.
3 - Are the two phones in question on the same card (probably yes), and if so, it couild be the card, try busying it out then restoring it.

Pepperz@charter.net
 
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