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Night message not working until 5:30, but night service starts at 5:00

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tr0ubleman

IS-IT--Management
May 8, 2004
13
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US
Hi,

This is my first post here, but I've been reading this site for years (usually on the IT side). I'm an IT guy, who's been assigned to change a few things in are NORSTAR phone system. By looking at the FAQ's on this site, I've been able to fix everything they wanted except one thing:

They wanted the night service changed from 5:30PM to 5:00PM. I did that, but the daytime AA table picks up until 5:30, even if we're on night service. How do I make it so our night service message goes on whenever we put on night service? Also, it they daytime AA table picks up during night service, even if I go to manual night service, unless it's after 5:30.

Here is some system information:

We have a Meridian M8X24-DS and a Norel Startalk Flash 4 CH 1.7

Using your FAQ's, I've determined that the KSU and software version is: MDR5 ENG/SP (Including DR5.1)

Please let me know if you need anymore information, and thanks in advance.
 
You might want to repost this in the Norstar forum, you'll get a better response -
 
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