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Night diversion to other site 2

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rednaxela

Programmer
Jan 29, 2003
19
NL
Okay, here it goes: 2 stand alone-sites BC10, no link whatsoever. How can I divert calls to the main number of the first lokation to the second when the operator set's the OWS in Night-mode ?
(there's no option to get an external number in the nightdiversion settings)

Even more perfect would be a solution which can divert the main number aswell as rerouted calls .
 
You will set RERNUM point to the designated CORG, by command OPADC. The rernum number is an ACD group without member and this ACD group is CDINI to ABB and ABB is translated to the main number of the other MD110. Remember this will only work if the caller is from public and OPI is night switch. If internal caller dials the operator access and OPI is night switch, this will not work. I forgot, your SEL on the ACD group should handle at least more simultaneous call. Check your O&M manuals... //patcher
 
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