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Nice Recording Express 6.3

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Rubzrain

Rubzrain

Technical User
Aug 22, 2013
14
JP
Hi,

We have Avaya CM, Avaya AES and NRX voice recording.

When the agent login on the recorded ext using its login agent ID. The AgentID of the agent is not reflected on recorded calls in NRX.

Thanks,
Ruben
 
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