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NICE Logger

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tcpipv6

IS-IT--Management
Nov 22, 2007
91
AR
Hi all i have this msg error in the logs from the logger.
WARN: ETAI3_CheckAllBoards: Board error was reset, <Board, Line, ErrorIndex, ErrCount, FrameLength> 0 2 2 0 1 11/18/2007.

Thanks
 
login into nice perform check status of your channels. check to see if status is not ok. this error can mean a trunk error. also what version of logger is it?
 
Plug something into that port on the coupler that is connected to board 0 (rightmost board when looking at the back of logger) and watch that error magically disappear. Or you can just unconfigure the unused trunks.

That error is not generally a bad one. Just means the Logger doesn't see anything connected to that board and Port. Usually because there isn't.
 
Thanks every one for you respond.

But the card is on the board and connected.

Regards
 
what version of logger is it have you checked nice monitor is the latest sp loaded as i remember an issue with etai 1 and etai 2 that an sp resolved
 
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