NICE CALL3 DVD RAM FAIL all the time

[AlejandroKarounas]

I am try to view how can I finish my nightmare with DVD Rams
In most my customers the DVD had some problems.

1 problem: when you put new DVD media on drive still showing Empty.
2 problem: When doing the backup for some reason DRIVE ERROR appear without finishing the job.
3 Problem: when doing restore appear THE MEDIA is not recognize.


Thanks people.

 

[nicetechie]

check to ensure the latest write dvd is installed also check to ensure the latest firmware is loaded onto drives. are they matushita drives?

 

[AlejandroKarounas]

Can you give me the latest Firmware
for DVD writer I user 5.1.1.2
Do exist any Hot fix or SP for nice logger and nicecall3?

 

[nicetechie]

is it a 9.06 or 9.03 logger. there is a number of hot fixes one for memory leak.also there is a more recent write dvd version. Is it a sw973 or sw9574 drive?

 

[AlejandroKarounas]

Its is a 9.06 logger, with SP3.
and I had diferent problem with DVD RAM with NCF3 9.06.
the DVD Drive is in both cases is sw9574 an3d.
thanks