Randy,
I am currently running NICE Query, Administrator, and Monitor version 8.5.2 on windows XP corporate edition with no problem. Perhaps if you have a version earlier than 8.5 you will need to upgrade.
I too am running 8.5.2 and was unable to get the applications to load on WinXP Pro. NICE confirmed the issue and stated that an upgrade will be the answer.
We are running NICE 8.7.12 and were told we had to upgrade the backend when we tried to upgrade to NICE 8.75 on Windows XP workstations. So for the time being, our NICE users are connecting through Citrix.
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