Nfuse & Domain User Issue with Connection

[tekskin]

I am experiencing an issue with Nfuse, and need some help.

Have NFuse Box & CSG Box in DMZ. STA next to Citrix Farm in internal network. Certificates installed for https access only.

Some domain accounts can log in, but some can't. No error messages, just a re-display of the login box for the Certificate, after which you would then get the login page for Nfuse 1.7. If I add the users to the local domain on the Nfuse Server, they can connect, but this is not how it is supposed to work is it.

I have two accounts which are set exactly the same, with group memberships etc matching, and one can log in, and one can't!!!!! AD access has been enabled by opening the specific ports on the firewall.

Has anyone else had this problem?

Kevin

 

[tekskin]

Just to update:-

The account which does work in our Active Directory I have duplicated, but called a different name. So it has exactly the same credentials, membership access and location in the Active Directory.

Tried to log into this using Nfuse, and it does not work.

Can anyone advise me on what could potentially be the problem?

Thanks

Kevin

 

[tekskin]

Anyone help?