Newbie with a question

[blueangel76]

Hello everyone. I have just taken over IT responsibilities at a small company. I don't know a whole lot about our phone system other than all of the phones are Nortel T7316e's and we run the Flash vm system. Hopefully that is enough information for someone to answer my question. Long before I came on board, there were a few extensions that were set up in different locations in a warehouse to all ring at the same time so that no matter where the warehouse employees were in they would be close enough to a phone. The setup has changed and we don't need that option setup anymore. Is there a way through programming in the phones that I can turn this option off? Thank you in advance for any help. If anyone needs any more information please ask and I will try to answer to the best of my abilities.

 

[SNSSMIS]

Do you use remote manager to program or M7310?

 

[blueangel76]

I use the actual phone (T7316e) to program.

 

[SNSSMIS]

Do you have the programming overlay and the access code to enter programming?

 

[blueangel76]

Yes, I do have that. I know how to get into the programming, I just don't know how to change this particular setting.

 

[SNSSMIS]

Program Ringing for each set or it is possible the set is in a Service Mode as assigned in Administration Programming.

 

[blueangel76]

Thanks, I'll check it out.

 

[Crowtalks]

Check under the Services tab to see if these phones are in a ringing group, if they are, take them out of the group.

 

[SNSSMIS]

Administration Code - Service Modes - Ringing Telephones

 

[Crowtalks]

I need to start reading all the replies.

I just basically aped what SNSSMIS had posted just before mine...jeez

 

[SNSSMIS]

I was not as specific Crowtalks... No foul

Do you have any BCM 400 Experince, i need help configuring.

 

[Crowtalks]

SNSSMIS, I hope I helped you in the other post, if that's what you were referring to...

 

[Crowtalks]

If not, Post and I'll help you any way I can...

 

[Phonehed]

Check each set for answer dn ringing too.

Phonehed in Dallas