Newbie Question 1

[0628]

How can I display all my virtual phone numbers? Also, how many virtual phone numbers can there be assigned to a specific number, and can I have a specific number prompt callers to press 1 to speak to user A, press 2 to speak to user B?

Thanks

 

[pave35]

Please specify the product in question.
Is this Voice Mail or Auto Attendent on the PBX????
If this is PBX/Key system please specify which one.If this is VM please specify which one.
What are you "Virtual Phone Numbers"?
Are you asking about virtual extensions??
Please provide a better description of how it works now and what you'd like to change/improve.

 

[0628]

Sorry for all the confusion...
Please specify the product in question.

System is NEC 2400/IPX

Is this Voice Mail or Auto Attendent on the PBX????

Not sure, I want to have 2 dial-in phone to a workstation.

If this is PBX/Key system please specify which one.If this is VM please specify which one.

Not sure again...


What are you "Virtual Phone Numbers"?
Are you asking about virtual extensions??

Yes, sorry virtual extensions...


Please provide a better description of how it works now and what you'd like to change/improve.

Very, very new to this, and I have just been give the task of ownership.
Just looking for some help to get started...

 

[gbaughma]

If you don't have any experience with a 2400, I would *really* suggest having your company send you to the 2400 class in Dallas. It's worth the money.

For someone to explain, from scratch, how to do *anything* on a 2400 would be tomes of information for each question.

Kind of like saying "My sister has a brain tumor... can someone explain how to remove it for me?" <lol>

I'm not trying to be a schmuck, I'm just saying that the *study guide alone* for the 2400 class is about 4" thick. All the documentation comes on CD when you go to the class, and the test took me 2 hours to take, it took others 6 or 7 hours to take. (I had *really* good notes... lol)



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg

 

[pave35]

gbaughma could not have put that better
There are far too many parameters in the 2400 to try and explain someting that would take a vendor (porbably) seconds to change/fix. And that would be remotely as well so you can save on trip charges.

 

[OzzieGeorge]

If you want to know what numbers are assigned to what do a listup as this will show you what numbers are programmed to what service.