Newbie: Call Restrictions

[ROSER72]

Hi,

While waiting for my first Avaya training, my managers have told me to play in the lab and do as best as I can. I've managed to make calls to the PSTN and I now want to go a step further. Restrict a group of users to make calls to certain destinations, the question is how? I will put an example:

I have created a trunk group 2 for my lab BRI. I've also created a route pattern 1 where the first entry is trunk group 2 and FRL 0.

On my ars analysis table 0 I've created an entry where the dialled string is 9 min 9 max 9 and route pattern 1.

The question is: if I want a group of users to only be able to dial public numbers starting with 93 and another group that can call all numbers starting with 9 I must create 2 different route patterns and assign different FRLs?

If not how can it be done?

Thanks in advance,
ROSER72

 

[98Converter]

Play around with the FRL's in the COR's and the route patterns... If you're FRL is higher on your COR than your route pattern, you can make the call, if it's lower you cannot.

For example:

Station 1234 has a COR 2 (in COR 2 the FRL is 5)
He wants to dial an international number 011+ the number. Look at ars ana 011 and see what route pattern it uses. Look at the FRL of that route pattern. If it's <= 5 the call will complete. If it's >5, the call will not complete.



Thanks,
98C

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[ROSER72]

What I don't see is how to restrict for example to be able to call Germany 01149 but not France 01133. Do I need different route patterns?

 

[JPJacobson]

Add an entry in the ARS all table for 01133 and use Deny in the Route Pattern field.

 

[AvayaTier3]

The answer is yes, you need different route patterns with different FRLs to allow and deny access.

If you use authorization codes that are associated with an FRL then you could have less route patterns and the users authorization code will allow and deny access rather than the route pattern.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[ROSER72]

That is what I thought. Thanks for your help AvayaTier3

 

[mikeydidit]

Roser 72

Most places use the same route patterns but use restrictions to the trunk group for lesser COR's. The higher the COR the higher the level of calling permissions.

Here (And i think most places) COR 1 is basic calling permissions. This is able to make local calls but nothing LD or international.

COR 5 can make local, LD but not international. A higher COR is needed to make local, LD and international.

You see the pattern here..
This keeps you form having to have so many route patterns for so many phones.

Also we have some that are manually turned off and on at certain times of the day and nights or weekends. This is done using controlled restrictions. Feature access codes that turn off and on COR's. These are set up usually as a two digit COR to distinguish them from the others.

Just something to think about and perhaps play around with.

When is the last time you helped someone, just because you were able to?

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