Problem:::
Definity Site Administration --- Release R1.5.06
I need to change extension number *397 (an emergency number) name and the associated phone number from whatever it is, to the new number.
I am assuming that it would be under abbreviated-dialing
"Type" "No." "Total" "Unused" "Priv." "Prg Ext"
"group" "1" "70" "9" "n" "2374"
"group" "2" "15" "15" "n" "2389"
"group" "3" "15" "15" "n" "2451"
"group" "5" "15" "15" "n" "2352"
"group" "86" "5" "3" "n" ""
"system" "" "100" "85" "y" ""
when I disp console --- page 2
display console-parameters Page 2 of 4
CONSOLE PARAMETERS
TIMING
Time Reminder on Hold (sec): 60 Return Call Timeout (sec): 90
Time in Queue Warning (sec): 30
INCOMING CALL REMINDERS
No Answer Timeout (sec): 500 Alerting (sec): 30
Secondary Alert on Held Reminder Calls? y
ABBREVIATED DIALING
List1: List2: group 86 List3: system
SAC Notification? n
COMMON SHARED EXTENSIONS
Starting Extension: 4501 Count: 5
I see that List2: group 86 is listed
When I disp abb group 86, I get this:
display abbreviated-dialing group 86
ABBREVIATED DIALING LIST
Group List: 86 Group Name:
Size (multiple of 5): 5 Program Ext: Privileged? n
DIAL CODE
01: #3
02: #4
03:
04:
05:
Am I on the right track? It’s taken me several days to get to this point as I have never worked with this type of system in this capacity. The previous administrator didn’t set the system up, but said I was going in the right direction ?
So, where do I change the name and number associate with *397? I don't even know the terminology too well, so that in itself is a hurdle.
Could someone give me some commands to run so I can narrow down what changes I may need to make? Mostly, identifying where *397 is located, and its associated properties.
Many Thanks
Definity Site Administration --- Release R1.5.06
I need to change extension number *397 (an emergency number) name and the associated phone number from whatever it is, to the new number.
I am assuming that it would be under abbreviated-dialing
"Type" "No." "Total" "Unused" "Priv." "Prg Ext"
"group" "1" "70" "9" "n" "2374"
"group" "2" "15" "15" "n" "2389"
"group" "3" "15" "15" "n" "2451"
"group" "5" "15" "15" "n" "2352"
"group" "86" "5" "3" "n" ""
"system" "" "100" "85" "y" ""
when I disp console --- page 2
display console-parameters Page 2 of 4
CONSOLE PARAMETERS
TIMING
Time Reminder on Hold (sec): 60 Return Call Timeout (sec): 90
Time in Queue Warning (sec): 30
INCOMING CALL REMINDERS
No Answer Timeout (sec): 500 Alerting (sec): 30
Secondary Alert on Held Reminder Calls? y
ABBREVIATED DIALING
List1: List2: group 86 List3: system
SAC Notification? n
COMMON SHARED EXTENSIONS
Starting Extension: 4501 Count: 5
I see that List2: group 86 is listed
When I disp abb group 86, I get this:
display abbreviated-dialing group 86
ABBREVIATED DIALING LIST
Group List: 86 Group Name:
Size (multiple of 5): 5 Program Ext: Privileged? n
DIAL CODE
01: #3
02: #4
03:
04:
05:
Am I on the right track? It’s taken me several days to get to this point as I have never worked with this type of system in this capacity. The previous administrator didn’t set the system up, but said I was going in the right direction ?
So, where do I change the name and number associate with *397? I don't even know the terminology too well, so that in itself is a hurdle.
Could someone give me some commands to run so I can narrow down what changes I may need to make? Mostly, identifying where *397 is located, and its associated properties.
Many Thanks