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New Vodavi, how do I tell type of voicemail?

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rocketpwerdtelecom

Technical User
Sep 23, 2004
51
US
My company acquired a company that has Vodavi, how do I tell whether Mini-voice, Talkpath or Dispatch system? I am remote to this office and will probably never see the equipment. Office does not have any manuals.
Thanks in advance.
 
Have someone at the site go to the telco backboard and see if they can locate the KSU and Voicemail mounted on the backboard. Locate the Vodavi sticker on the side of each box and get you the part numbers (KSU & Vmail). If they can't locate that or if it's installed where they can't see the sticker, have them describe what they look like and then get you a part number off the bottom of a telephone. Let me know what you come up with. It will be helpful to know the telephone system as well as the voicemail.
 
Sorry, folks in office not that sophistocated. I sent a tech out and he identified unit (Dispatch). Thanks anyway.
 
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