New to the desktop support job

[smlull]

Greetings! I'm Scott, new to desktop support in my work. I have 155 pc's with XP to roll out. I'd like users to be only users, not local admins, but I need Outlook 2000, Office (probably 2000) and some other programs to work. I also didn't realize if I install a printer as an admin, the user can't see it later. Sounds like my job got harder. We have a Novell network (though it's day's are numbered), NT4 domain (days numbered too) and we are installing AD.
My question is this, is there a book (or set of books) that I can buy/read to make sense of all this? I'm not a progammer, just a geek at a new job. My boss has also asked about group policies.
Any point in the right direction is greatly appreciated.

Scott
:

"It's not that I do my best work under pressure, it's that I ONLY work under pressure!"

 

[linney]

Welcome to the Forum.

Roll out help.

http://www.google.com/search?source...etwork+for+a+Windows+XP+Professional+Roll+Out

http://groups.google.com/groups?sou...etwork+for+a+Windows+XP+Professional+Roll+Out

Here's a bit of information, a mountain of it is available via Google, and don't forget Help and Support. I have tried to arrange the links from basic to complex. Hope it helps you.

http://www.sans.org/rr/paper.php?id=313

http://www.theeldergeek.com/group_policy_for_windows_xp_prof.htm

http://www.microsoft.com/windowsxp/pro/techinfo/planning/security/whatsnew/propart3.asp

http://www.microsoft.com/windows2000/techinfo/planning/security/secconfsteps.asp

Plus see the links at the end of this article.

307882 - HOW TO: Use the Group Policy Editor to Manage Local Computer Policy in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;307882&FR=1&PA=1&SD=HSCH

 

[smlull]

Thanks Linney! I'll take a look at these and see. In part, we are trying to lock down the desktop to avert some of the nasty viruses (virii?) that roam about.

Scott

"It's not that I do my best work under pressure, it's that I ONLY work under pressure!"

 

[linney]

National Security Agency
Security Recommendation Guides

Windows XP Guides

http://nsa2.www.conxion.com/winxp/

 

[dbMark]

thread779-581142
thread697-489980

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/scriptcenter/printing/default.asp

dbMark