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New to CM - Factory default kit

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Maxwell1001

Vendor
Nov 27, 2008
722
US
Im currently studying the design & installation of CM so am very new to this, we have a S8500B and a G650 gateway in our office dem suite to play around with.

i want to factory default the server anyone know the easiest way of doing this

ACA - IP Office
ACS - IP Office
 
You need to have root rights to remove the database files. These are located in /etc/opt/defty and are called XLN1 and XLN2. If you can remove those one's you are going to set the system to factory default.

From the maintenance web interface you can also do a restore to defaults, only this only clears the IP Addresses and not the translations.
 
i will probably just try the 2nd option 1st...thanks...i will investigate further

ACA - IP Office
ACS - IP Office
 
If you need help with the first option, ping me.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
 
its proving very difficult, the kit the office have bought for me to learn on has had the passwords changed so cant log on through the console and the ip address changed so am struggling to do anything with it at all..

ACA - IP Office
ACS - IP Office
 
Maybe a complete start over is a good lesson too
Then you can give it your own password


RTFM.gif



ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
yeah i Agree

AvayaTier3 could you help me with the 1st option?

Regards

ACA - IP Office
ACS - IP Office
 
I would need a dialup for the modem.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
 
sorry we dont have anything like that setup its all just sat in a rack in our dem room at the moment...

sorry for my ignorance but is there any guides to doing option 1 myself?

ACA - IP Office
ACS - IP Office
 
Without login or passwords, modem or network connection, you would need a usb CD drive and a CD with a compatible CM software version iso image on it. Boot your server with this CD and it will wipe it clean and install a new version of CM. You should then be able to get in with craft and root logins.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
 
Just reload the server. Put the CD in the drive and boot the machine. Connect PC to services port using 192.11.13.5 and telnet to 192.11.13.6. Follow the instructions.

Jimbo
 
I can't get to the web interface on the standby server from the network ,was able to before reboot. Now can't connect to it.Tried resetting CM on standby server ,still cannot connect.any ideas ?
 
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