Hi,
I have BCM400 4.0 with call center with reporting. Everything was working great. I add new skillsets and they didn't show up on the report. I rebooted BCM, still no luck. I rebooted the reporting server, same thing. What should I do next.Thank you for your help.
I have BCM400 4.0 with call center with reporting. Everything was working great. I add new skillsets and they didn't show up on the report. I rebooted BCM, still no luck. I rebooted the reporting server, same thing. What should I do next.Thank you for your help.