New server and no outgoing mail.

[qwert231]

We just moved to a new server. The same OS as before, Win2k. Our users cannot seem to get e-mail to go out. We are running via Pop3/Internet Mail service. We can recieve e-mail and send to each other. We can't send to outside addresses. Our network admin is out so I need to try to figure this out. Thanks.

 

[encata]

If you have some technical knowledge , configure the internet mail service. In exchange admin go to File,New Others,Internet Mail Service and follow the setup screen.

you should know the smtp server usually your internet service provider.

just start it and post further problems.

good luck

Why you worry? Life is too short to worry.

 

[qwert231]

Internet Mail Service is already setup. We are the smtp server.

 

[GaryL]

lots of possibilities. This is EX5.5, right? From the server, see if you can telnet to a known SMTP server on port 25. This can confirm your DNS resolution and no port issues on your firewall, etc. You should get some sort of reply from the foreign SMTP server acknowleding it connected in the telnet session, e.g.
telnet <FQDN mailservername> 25
response
220 <FQDN mailservername> ESMTP Server (Microsoft Exchange Internet Mail Service 5.5.2653
.13) ready

If that doesn't work, you need to troubleshoot the server's DNS resolution of foreign addresses. Next would be to turn on logging and see what's happening to outbound messages on the IMC.