Okay, we've just had a PRI installed on an MICS w/6.1 and a CP 150. The extensions on this system are 3 digits and will be changed to 4 digits later to match the last 4 digits of each users DID. My question is this: how can I get the CallPilot to pickup on these DID's AND on each persons 3 digit extension (if at all). Example: I call ouyr number and get the Auto-Pilot and dial an extension, I get voicemail if the line isn't picked up, however, if I call their DID, the phone will just keep ringing over and over. I have already setup forward on busy to voicemail and that works fine. Any suggestions?