New pc and Unable to restore files from BOLT tapes.

[EdP]

Hi,

I've upgraded my system from 450MHz to 900MHz by replacing the mb and video card. I formated the c: drive, loaded Windows 98 SE and Backup Exec. Now when I try to restore my files from my Sony SuperStation I get a few restored then get an "Unexpected error has occurred. (07-0e-23-02-4800)". This occurs with two different backup tapes.

The tape unit, tapes and Backup Exec software worked fine on the old system. The tape unit is attached as Master to the standard 2ndary IDE connector on the mb rather than the Ultra DMA connectors the same as before.

Needless to say I have a problem. Any suggestions?

Ed

 

[EdP]

PS My software is Seagate Backup Exec for Windows 95/NT 2.0j(OEM).

hth

 

[Tilo]

According to Veritas, this version is not supported under Win98. Get an upgrade to a newer version. The latest is 4.5. This should work then. But make sure you check the HCL first. Not all drives are supported.

Tilo

 

[EdP]

Tilo,

Thanks for responding. Sorry I've taken so long to get back to you, I gave up checking this forum.

The "0E" error code indicates a device timing problem and I resolved my tape drive problem when I actually changed the PIO mode value in the BIOS from 3 to 1. I thought I had done that previously but my changes weren't actually taking when I exited out using F10 because the device Type was set to Auto and it kept reversing the change.

I've been running 2.0j of Backup Exec under Win 98SE for almost 2 years and still am. It came with the Sony tape drive and was originally installed under Winows 98SE.

Veritas recommends the upgrade because they don't support the OEM versions under any OS and the upgrades are a source of income for them.

Ed