New Messages Not Shown Automatically 1

[LouV]

Just within the last week or so, some or our e-mail users are starting to report that new messages cannot be seen until they click out of the inbox to anywhere else, (i.e. calendar, contacts, etc), and back to the inbox, before their new messages appear. We are using Exchange 2k/Outlook 2k running on Windows Server 2k. Nothing has been touched on the e-mail system lately (except security updates, of course). In some cases, outgoing messages go the outbox before being "clicked" out.
Has anyone experienced this and come up with a solution?

Thanks,
Lou V.

 

[Zelandakh]

Office 2000 latest service pack loaded? Try that to see if it resolves the issue.

 

[DColcl]

Please look at

http://support.microsoft.com/default.aspx?scid=kb;en-us;815052

Hope this helps

 

[LouV]

The MS article above seems to reference ISA Server 2000, which as far as I know, we do not have. I will try the service pack solution.

Thanks
Lou V.

 

[DColcl]

Sorry about that, Lou. Wrong KB Article. Here's the correct one:

http://support.microsoft.com/default.aspx?scid=kb;en-us;883555

Danny

 

[LouV]

Danny,

The firewall adjustment worked like a charm! Thank you so much.

Thanks also to all that replied.

Lou V.

 

[DColcl]

and thank YOU for the star. I'm happy that this worked!