Does anyone use any of the third party consoles for the Meridian. I have the 2250's now but the operators wanted some additional features. Can anyone recommend one.
Picture Windows PC console is awesome. They have great support staff and will assist you with linking to an Active Directory if you like. This makes it very easy for your receptionist to look up people and transfer the call with the click of a mouse.
I like Tmetrics products also, but the last time I put in a compliment to management for the field tech who installed the system they fired him shortly thereafter... Seemed somewhat backwards as far as employee motivation.
Picture Windows is a good product as well. I know some of the folks over there. Small company, so the support is good and they are flexible. T-Metrics is larger and probably able to advance more, but you are not going to get the personal service, or not as much. Pick your poison.
Which country do you live in...??? In scandinavia we use an application called Trio, which with SIP and CS1000 5.0 you don't need any attendant consoles at all. They can use any tdm/ip phone in the "pbx network" as an attendant, and how many you want. It's actually a great software...
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