ChickenMan81
MIS
I created a new CDN to point to a script in Contact Center. Whenever you dial the CDN it goes straight to the FDN instead of going into Contact Center. Here's what it looks like. Any help is appreciated!
REQ prt
TYPE cdn
CUST 0
CDN 8933
TYPE CDN
CUST 0
CDN 8933
FRRT
SRRT
FROA NO
UUI NO
MURT
CDSQ NO
DFDN 1200
NAME NO
CMB NO
CEIL 2047
CLRO NO
OVFL NO
TDNS NO
RPRT NO
AACQ NO
CNTL NO
VSID
HSID
Here is what one of my existing CDNs looks like, and I can't get the new CDN to look identical except for the FDN.
TYPE CDN
CUST 0
CDN 8932
FRRT
SRRT
FROA NO
UUI NO
MURT
CDSQ NO
DFDN 2703
NAME NO
CMB NO
CEIL 2047
CLRO NO
OVFL NO
TDNS NO
RPRT NO
AACQ YES
ASID 16
SFNB 33 35 36 37 38 39
USFB 1 3 4 5 6 7 9 10 11 12 13 14 15
CALB 0 1 2 3 4 5 6 8 9 10 11 12
CNTL YES
VSID
HSID
CWTH 1
BYTH 0
OVTH 2047
ACNT
REQ prt
TYPE cdn
CUST 0
CDN 8933
TYPE CDN
CUST 0
CDN 8933
FRRT
SRRT
FROA NO
UUI NO
MURT
CDSQ NO
DFDN 1200
NAME NO
CMB NO
CEIL 2047
CLRO NO
OVFL NO
TDNS NO
RPRT NO
AACQ NO
CNTL NO
VSID
HSID
Here is what one of my existing CDNs looks like, and I can't get the new CDN to look identical except for the FDN.
TYPE CDN
CUST 0
CDN 8932
FRRT
SRRT
FROA NO
UUI NO
MURT
CDSQ NO
DFDN 2703
NAME NO
CMB NO
CEIL 2047
CLRO NO
OVFL NO
TDNS NO
RPRT NO
AACQ YES
ASID 16
SFNB 33 35 36 37 38 39
USFB 1 3 4 5 6 7 9 10 11 12 13 14 15
CALB 0 1 2 3 4 5 6 8 9 10 11 12
CNTL YES
VSID
HSID
CWTH 1
BYTH 0
OVTH 2047
ACNT