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New cartridge problem

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Darb66

Technical User
Jan 29, 2002
44
US
This might be a real noob question, but I have a robotic library and have been using slots 1-5. I need to back up additional servers so I loaded cartridges into slot 6 and 7. In Back Exec 10, I inventoried the new media, but the format and label media options are greyed out. When I go to the Media tab and look under online media, the rest are there (including the new clean tape in slot 8)but not 7 and 8. Please tell me what I am doing wrong! Its driving me nuts adn I want to get these servers backed up over the 3 day weekend. Also the new cartridges are the right kind, same as the ones that work. Thanks in advance!
 
Ooohh, I'm sorry, I should have mentioned that these new cartridges do not show up in "offline media" as well, but under the slots show <Blank Media>. Thanks again.
 
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