new 2 TB USB drive causes hang on reboot

[jpp50]

Running xp pro on a desktop.
If I connect the WD 2TB USB drive and try to boot the computer hangs on the splash screen.
If I connect the drive after boot up it is recognized and usable.
I connected the drive on a ACER laptop running xp pro and the ACER boots normally so the drive appears to be ok.
The desktop pc has a MSI motherboard and the BIOS title is "AMIBIOS NEW SETUP UTILITY-VERSION 3.31a".
What do I need to do?
Sure would appreciate any help.
jpp50

 

[FredWagner]

It sounds as though XP, as configured, just can't handle mounting that big an additional USB drive during the boot process - or it's taking so long that it appears to be stuck. Does the drive support USB3 ? could you add a USB3 board to the XP machine?

Fred Wagner

 

[BadBigBen]

Some mainboards do have problems with devices attached to the USB port, when they reboot...



Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[FredWagner]

Reminds me of some SCSI connected scanners. Some models connect to vanilla SCSI cards, and have to be powered on at boot time to be recognized. But other models with a Kofax Adrenaline image processing card (which uses a SCSI interfce), and those have to be OFF at boot, and powered up later.
Perhaps if the 1TB drive were set up as a NAS, with a 100BaseT or Gigabit network interface, it would be simpler to use - map to it after user login. I use a 100BaseT Buffalo NAS box at home, can get to it from Win2K, Vista, and Win7.

Fred Wagner

 

[goombawaho]

BIOS update available??

Turn off "boot from USB" option - not clear what you mean by "hangs on the splash screen" Don't know if you are already booting into XP and it hangs or if it hangs after POST.

 

[jpp50]

Ben, Fred & goombawaho;

Thanks for the tips.
Hangs on the first screen that comes up in the boot process.The screen that says " Core Cell extreme, etc., etc.
I'll contact the main board manufacturer and see if a 2TB usb drive is supported.
I'll be out of town the next 2 weeks so it will be high on my list to get back onto this when I return.

Jack

 

[goombawaho]

If that's where it hangs, then I recommend what I said - BIOS first and then turn off the USB boot option. Contacting them is not a bad idea IF you have support and IF they speak your language.

 

[wolluf]

I suspect you'll have to live with it - I've seen this with various external drives & machines - most machines will boot with drive attached, usually one won't - I've one connected to this machine! (ie, I think its just an unfortunate combination of your machine & the external drive). Unless machine has unattended reboots and the drive has to be connected at the time, its no big deal unplugging it till it boots.