Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations John Tel on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

networking with DIAVOX voicemail system problem

Status
Not open for further replies.

abuokarem

Technical User
Dec 9, 2004
56
QA
Hi,
I have 3 sites, 2 MD110 systems and one meridian system, the three site were networked using ISDN PRI connection, and there is DIAVOX system attached to the 1st MD110 serving the 3 sites.
All users in both MD110 systems can access the DIAVOX Voice mail properly, but the users at the meridian site cannot, when they dial the DIAVIX voice mail number, the call will be released and dropped.
I did the following test:
I removed one of the voicemail analogue extensions from the dialogic card and attached it to an analogue phone. The calls from the meridian system toward this analogue extension will be released and cannot be answered, but if I define this extension as normal extension (remove it from the voicemail group VMPOE), the calls from meridian system toward this extension will be answered properly!!
Plz advice
 
add more info, like what MD release?

--------------------------------------
What You See Is What You Get
 
check the flash time in both Diavox it should be 130 msec cuz you're using MD110 BC10, check with your meridian system,
as a result of your MD's and DiaVox are agreed on flash time it's ok to call voicemail, but i guess you have to set up the time in meridian system,

N.B. in DiaVox the flash time in Parameters is 130\10 , i.e. it's 10 times the parameter eqauls the flash time on MD,
i guess you have shoter flash time on meridian system,, so you coudn't call voice mail system unless you configure it well.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top