killbox
Programmer
- Aug 25, 2003
- 383
Has anyone encountered a volume problem on 2 networked magix systems over a point to point T1? I believe they're release 2.0.
Scenario
All calls come through point A over pots lines. When calls come in, they're either transfered by the reception or auto attendant. When the call is on point A the volume is fine, but when the call is transfered to Point B, you can here them, but Point B can barely here caller. I've had telco there, and I'm 99% sure it's not them.
Should I upgrade them to 2.2?? Should I swap the processor out on the low volume side or swap a line card out at Point A side? People I know heard of this, but don't know a fix or a cause.
Thanks,
KILLBOX
Scenario
All calls come through point A over pots lines. When calls come in, they're either transfered by the reception or auto attendant. When the call is on point A the volume is fine, but when the call is transfered to Point B, you can here them, but Point B can barely here caller. I've had telco there, and I'm 99% sure it's not them.
Should I upgrade them to 2.2?? Should I swap the processor out on the low volume side or swap a line card out at Point A side? People I know heard of this, but don't know a fix or a cause.
Thanks,
KILLBOX