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Networking MICS's & Central V Mail 3

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DTone

Vendor
Feb 17, 2003
289
US
I have 2 MICS set up with PRI and MCDN keycodes and it works fine. The problem is when I call the remote site and the phone rings 4 times it will go to Voice Mail but it asks you for your password. Just like you were calling the voice mail to check your messages. I have done all of the programming in the Addendum for Voice Mail as a Centralized Voice Mail System. But when I do a test call it will still will go back like you are calling VC Mail. Is there someone out there who has done this before that might point me in the right direction. Any help is very appeicated. KDB
 
what version are the switches at 6.1?
do u have the keycodes for centralized voicemail?

dont know anything like that happening ...
 
Both of the KSUs are running MICS 6.0 Software. I do not think there is a keycode for the Centeralized V Mail, It was never mentioned in the addendum. These are the requirements off the addendum

All of the Norstar systems must be using MICS 6.0 or higher
Norstar Voice Mail must have 4.1 or higher
Norstar Voice Mail must be using Access 6.0 or Higher **
All Norstar systems must be connected in a Private networkthat has been Created Using SL-1 (MCDN)

** How would I check This?
 
then my memory served wrong sorry abt that...let me check and get back or someone else will do so ...
 
What I was told was that to make this work, all I would need as far as keycodes were the MCDN and the PRI codes is that a true statement?
 
DTone

To the best of my knowledge, you only need the MCDN and PRI keycodes. I haven't heard of this trouble, but will give it some thought.
 
Last time I did it the result was the same, when say for instance you press the msg button to get your messages, if you are on the same system as the Vmail you get the password prompt in the display. If you were on the remote system you would get the Log prompt and Norstar Nora asking you for your mailbox number and password.

We have 6.1 in both sides, MCDN on both sides, PRI/ SL1 programmed both sides.

MRoberts
 
mroberts, so you have the same problem? the only way that i can get to a remote mailbox is to do a feature 980, they can get by with this, but the customer is very insistent that this should be seamless like Nortel said it would. Customer can be sooooo demanding!!!!! KDB.
 
If it would be helpful, you could check your programming against the Centralized Vmail programming cheat sheet I made up.

NEAR SYS A – begin exts @ 2221
You must disable the card first, program the card for PRI, then re-enable the card.

To Disable / Enable Card
From Terminals & Sets – Next until you get to Maintenance – Show
Next until get to Module Status – Show
Show module – Next
KSU (1): State
0 Ports Busy – Press Disable or Enable
Disable at Once? – Yes

Protocols & Signaling
Hardware – Show
Show Module – Next
Cards on KSU – Show
Cd1 – KSU: Change to PRI – Show
Card Type PRI – Next
Lines: 001-023 – Next
Protocol: SL1 – Next
Type: MASTER - Next
Bchanseq: ASCEND – Next
CO Fail: TIA–547A – Next
IF Levels: ISDN – Next
Framing: ESF – Next

Internal CSU: OFF – Next (for back to back configs turn off. For PTP config through Telco turn On.

DSX1 Bld: 000-100
Line Coding: B8ZS
ClockSrc: Primary
Max Transits:31 – Next
End- of- list

Re-enable the Card

Header back to Maintenance – Back Until you see System Programming Show
Hunt groups – Next until you see
Rec’d # length: 3
Change to 4

Build target lines for each AND EVERY ext with the rec’d digits of the ext. Then assign them to Ring Only on the ext.

From Lines – Show
Show LN: 157 – Show
Trunk/ Line data – Show
Target LN – Next
Line type: Public – Next
Rec’d #: 2221
If Busy: to prime – Next
PrimeSet: 2221 – Next
Dstnct rng: None - Next
Aux. ringer: N - Next
End of list

Now go under Terminals&Sets and assign target line 157 to ring only on the phone.

Do this for each extension. Including the first port of the vmail.

Header back out and go into
Terminals&Sets – Show
Show set: ___ - Enter first ext #
2221:2221 – Show
Line Access – Show
Line Assignment – Next
Line Pool Access – Show
Line pool A: Y – Press next until you get to PRI-A and make sure it is set to YES.

Don’t forget the vmail ext also

Then Build a Route

Services – Show
Ringing Service – Next to
Routing Service – Show
Routes – Show
Show Route: 003 – Show
Dialout: No Numbr – Next
Use: pool A – Change to PRI – A
DN Type: Private


Build Destination Code

Routing Service – Show
Routes – Next
Dest Codes – Show
None defined – Add
DstCode: 3 * (any) – Ok
Normal Mode – Show
Rte 000 – Change to Route 003
Show
AbsorbLength: 0 or none
End-Of-List

Then Header back out and go into System programming – Show
Hunt groups – Next until you see Dialing Plan – Show
Private network – Show
Type: None – Change to CDP – Next
PrivNetId: 1 – Next
Priv DN len: 4 – Next
End-Of-List

Header back and go back into
Terminals&Sets – Show
Show set – Enter VMail DN
2238: 2238 – Show
Line Access – Next to
Telco Features – Show
Feature Assign – Show
Show line: ___ - Enter the target line assigned to the Vmail DN.
Line 170: Line 170 – Show
Caller ID set: N – Next
Extl VMsg set: N – Change to YES

Assign the Auto Attendant to answer the target line assigned to the Vmail DN.
Feature 983 – Log in.
AA
Lines
Line 157 (for example)
Change the answer status to AA
Table 1
Rings 0

Enable the External Initialization option
Feature 983 – Log in
Dial 77
External init: N – Change to YES.

Enable Redirect DN
Feature 983 – log in
Dial 8
Redirect DN: N – Change to YES


FAR SYS B - begin exts @ 3221

You must disable the card first, program the card for PRI, then re-enable the card.

To Disable / Enable Card
From Terminals & Sets – Next until you get to Maintenance – Show
Next until get to Module Status – Show
Show module – Next
KSU (1): State
0 Ports Busy – Press Disable or Enable
Disable at Once? – Yes

Protocols & Signaling
Hardware – Show
Show Module – Next
Cards on KSU – Show
Cd1 – KSU: Change to PRI – Show
Card Type PRI – Next
Lines: 001-023 – Next
Protocol: SL1 – Next
Type: SLAVE - Next
Bchanseq: DESCEND – Next
CO Fail: TIA–547A – Next
IF Levels: ISDN – Next
Framing: ESF – Next

Internal CSU: OFF – Next (for back to back configs turn off. For PTP config through Telco turn On.

DSX1 Bld: 000-100
Line Coding: B8ZS
ClockSrc: Primary
Max Transits:31 – Next
End- of- list

Re-enable the Card

Header back to Maintenance – Back Until you see System Programming Show
Hunt groups – Next until you see
Rec’d # length: 3
Change to 4

Build target lines for each AND EVERY ext with the rec’d digits of the ext. Then assign them to Ring Only on the ext.

From Lines – Show
Show LN: 157 – Show
Trunk/ Line data – Show
Target LN – Next
Line type: Public – Next
Rec’d #: 3221
If Busy: to prime – Next
PrimeSet: 3221 – Next
Dstnct rng: None - Next
Aux. ringer: N - Next
End of list

Now go under Terminals&Sets and assign target line 157 to ring only on the phone.

Do this for each extension.

Header back out and go into
Terminals&Sets – Show
Show set: ___ - Enter first ext #
2221:2221 – Show
Line Access – Show
Line Assignment – Next
Line Pool Access – Show
Line pool A: Y – Press next until you get to PRI-A and make sure it is set to YES.

Header back to Line Access – Next
Capabilities – Show
Fwd no answer – Next until you see
Allow Redirect: N – Change to YES.

Header back to Capabilities – Next to
Telco Features – Show
Feature assign – Show
Show line: ___ - Enter the target line assigned to this phone.
Line: 165 : Line 165 – Show
Caller ID set: N – Next
Extl VMsg set: N – Change to YES.

Do this for every extension/ target line.

Then Build a Route

Services – Show
Ringing Service – Next to
Routing Service – Show
Routes – Show
Show Route: 003 – Show
Dialout: No Numbr – Next
Use: pool A – Change to PRI – A
DN Type: Private

Build Destination Code

Routing Service – Show
Routes – Next
Dest Codes – Show
None defined – Add
DstCode: 2 * (any) – Ok
Normal Mode – Show
Rte 000 – Change to Route 003
Show
AbsorbLength: 0 or none
End-Of-List

Then Header back out and go into System programming – Show
Hunt groups – Next until you see Dialing Plan – Show
Private network – Show
Type: None – Change to CDP
PrivNetId: 1- Next
Priv DN len: 4 – Next
End-Of-List

Header back out and go into
Telco Features – Show
VMsg ctr tel#s – Show
VMsg Center 1 – Show
Use: Line – Change to Routing tbl
Tel# - Enter the Vmail DN of sys A






MRoberts
 
mroberts, Great job!!!! a whole lot better than the addemun.
Should add to FAQ. KDB
 
Dtone,
Look in either the class of service or system properties for a prompt that says "revert dn" yes or no. I think you have to set it to yes. It was yes by default for a long time until MICS NA 5.0 came out and it caused a problem with calls not forwarding to the mailbox greeting after the specified number of rings. You have to go through Norstar MGR or the latest NAM's had an access code for it. Thank God for Call Pilot!!! Good Luck
 
I'm a little new to this -- basically you are setting up voicemail to go out the PRI to the far-end MICS and dial it with a special DID (the station ID that the message should go to)? How do the two systems communicate things like message waiting so that a phone on the near end sees "Message For You" when a message is stored on the far-end voicemail?

Am I just horribly confused?
 
akmixdown

The MCDN keycode enables the SL! protocol on the PRI cards.
MCDN is an acronym for Meridian Custom Defined Networking.
It is a proprietary Nortel protocol used for TIE trunking and advanced networking over point to point PRI circuits.
MCDN provides the signalling and messaging required to light MWI etc...

David Brillert
 
Yep, in conjunction with that you are using the Vmsg Cntr programming to tell the other side that I'm using an external vmail.
In the same manner that you can use this setting to get the 'msg for you' in your display when using (for instance) Telco's vmail service, you set this to describe where the external vmail is. In this case, it is technically, the 'other side'.

MRoberts
 
Is SL1 a bastardization or extension of QSIG? Everywhere I see MCDN I also see QSIG mentioned.
 
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