Networker 7.0/ Exchange 5.5

[140670]

Dear all,

A few days ago we install Networker 7.0 on our server.

Every group finish well.

We've got only a problem to save exchange mailbox.

Here is the error message :

07/16/03 22:48:02 savegrp: group GHEBOExchange aborted.

07/16/03 22:48:02 savegrp: error, cannot open new progress file

07/16/03 22:48:02 savegrp: Failed to update server, aborting Savegroup.

07/16/03 22:48:02 nsrd: savegroup alert: GHEBOExchange aborted, total 1 client(s), 0 Hostname(s) Unresolved, 0 Failed, 1 Succeeded.

07/16/03 22:48:02 nsrd: runq: NSR group GHEBOExchange exited with return code 1.


Please could you help me to fix this problem???

Regards

 

[605]

This message does not mean much. Usually NW aborts a save
set when it times out (does not send date after 30 mins).
Most obvious this is due to a "network related error".

But do you use the exchange module at all to do hot EXCH
db backups ?

 

[140670]

We use exchange module 2.0-005.

Before we install networker 7, the exchange backup (MSEXCH:MB) works.

Here is the oser error message

7/16/03 22:43:44 nsrd: savegroup info: starting GHEBOExchange (with 1 client(s))
07/16/03 22:43:44 savegrp: error, cannot open new progress file
07/16/03 22:43:44 savegrp: Failed to update server, aborting Savegroup.

Networker client 7 is setup on the exchange server

 

[PEdwards17]

Judging by the message you posted, I don't think the problem is with the backup itself. When the savegroup aborted,it said "GHEBOExchange aborted, total 1 client(s), 0 Hostname(s) Unresolved, 0 Failed, 1 Succeeded." It's the "1 succeeded" part that jumps out at me--are you sure that the client is failing? It sounds to me like the backup is completing, but there is a disconnect when the client tries to send a message back to the server upon completion.

 

[605]

Try the following:

When an Exchange backup is initiated the following registry key is created:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeDS or MSExchangeIS\Restore in Progress

This key is used to help prevent the Exchange databases from going into an inconsistent state during backups.

If this key is left in the registry all backups will fail until it is removed.

For more information on this registry key please review Microsoft Technet article Q200941.

 

[140670]

I delete the group and i create it again... The savegrp still doesn't work but the error message is more exhaustive.

"I04MB144:MSEXCH:MB 1 retry attempted
* I04MB144:MSEXCH:MB Non-cluster environment on node I04MB144.
* I04MB144:MSEXCH:MB mapi.c(625): OpenMsgStore() = 0x80040111: The information store could not be opened. (MAPI 1.0)
* I04MB144:MSEXCH:MB svmain.c(962): begin_mb_backup() = 0x80040111
* I04MB144:MSEXCH:MB Exiting with error status -2147221231: unknown error -2147221231 (0x80040111)

--- Successful Save Sets ---

fr-s0167-ms1.fr.fimgroup: index:i04mb144 level=full, 21 MB 00:17:54 283 files
"

 

[605]

Unfortunately, i am not a database specialist. However, i
don't think any more that this problem is backup related at
all.

Search in Microsoft's Knowledgebase for "80040111" and you
will find a lot if docs in there.

Good luck.

 

[cyberted]

Have the same problem with NW7 and Exchange 2000 Cluster NW Module 3.1

the log:

exnodec02.domain2.local:MSEXCH: level=full
07/18/03 16:00:43 savegrp: Run up to 16 clients in parallel
07/18/03 16:00:43 savegrp: exnodec02.domain2.localrobe started
C:\program Files\nsr\bin/savefs -s basel.domain.de -c exnodec02.domain2.local -g GDailyExchange -p -e Fri Jul 25 16:00:43 GMT+0200 2003 -l full -R -v -F MSEXCH:
07/18/03 16:00:58 savegrp: exnodec02.domain2.localrobe succeeded. rcmd exnodec02.domain2.local, user root: `"C:\\program Files\\nsr\\bin/savefs" -s basel.domain.de -c exnodec02.domain2.local -g GDailyExchange -p -e "Fri Jul 25 16:00:43 GMT+0200 2003" -l full -R -v -F MSEXCH:'
nsrexec: authtype nsrexec
type: NSR client description;
pools supported: Yes;
browse time supported: Yes;
multiple balanced streams supported: Yes;
remote user: SYSTEM;
groups: Administrators, Everyone, Authenticated Users;
arch: Windows 2000;
client OS type: Windows NT Server on Intel;
CPU type: INTEL_PENTIUM;
CPUs: 0;
IP address: 172.16.100.87, 172.16.100.85, 172.16.100.88; machine type: server; MB used: 33328; NetWorker version: 7.0.Build.322;
OS: Windows 2000 5.0;
physical hostname: exnode2k1.domain2.local;
version: 7.0.Build.322;
save set: path="MSEXCH:", arg="MSEXCH:", level=full, diskno=0, max_sessions=1, stype=save ;
parallelism: 8
exnodec02.domain2.local:MSEXCH: level=full, dn=0, mx=1, vers=ssbrowse, p=4
07/18/03 16:00:58 savegrp: exnodec02.domain2.local:MSEXCH: started
C:\program Files\nsr\bin/nsrxchsv -a exnodec02 -c exnode2k2 -s basel.domain.de -g GDailyExchange -e Fri Jul 25 16:00:43 GMT+0200 2003 -LL -m exnodec02.domain2.local -l full -W 78 -N MSEXCH: MSEXCH:
07/18/03 16:01:16 savegrp: exnodec02.domain2.local:MSEXCH: succeeded.
* exnodec02.domain2.local:MSEXCH: rcmd exnodec02.domain2.local, user root: `"C:\\program Files\\nsr\\bin/nsrxchsv" -a exnodec02 -c exnode2k2 -s basel.domain.de -g GDailyExchange -e "Fri Jul 25 16:00:43 GMT+0200 2003" -LL -m exnodec02.domain2.local -l full -W 78 -N MSEXCH: MSEXCH:'
* exnodec02.domain2.local:MSEXCH: nsrxchsv_ese.exe Version: 3.1.0.80_QuickFix_LGTpa44858 (LGTpa44858) Supporting Exchange 2000 * exnodec02.domain2.local:MSEXCH: System Version: 5.0 Build 2195 Service Pack 2 * exnodec02.domain2.local:MSEXCH: ESEBCLI2.DLL Version: 6.0.6249.0 Service Pack 3 * exnodec02.domain2.local:MSEXCH: G:\rt_2002_1Q\nsr\db_apps\common\apputil.c(340): Failed to get nsr attribute version for server basel.domain.de * exnodec02.domain2.local:MSEXCH: Failed to find NetWorker server version; advanced features are being disabled. * exnodec02.domain2.local:MSEXCH: G:\rt_2002_1Q\nsr\db_apps\common\apputil.c(340): Failed to get nsr attribute version for server basel.domain.de * exnodec02.domain2.local:MSEXCH: Performing an Exchange save operation; save level is Full (Legato Backup Level: full). * exnodec02.domain2.local:MSEXCH: basel.domain.de: There is no group named `GDailyExchange'. (35012) * exnodec02.domain2.local:MSEXCH: Backup operation finished with errors. 07/18/03 16:01:16 savegrp: exnodec02.domain2.local:MSEXCH: will retry 2 more time(s)
07/18/03 16:01:16 savegrp: exnodec02.domain2.local:MSEXCH: started
C:\program Files\nsr\bin/nsrxchsv -a exnodec02 -c exnode2k2 -s basel.domain.de -g GDailyExchange -e Fri Jul 25 16:00:43 GMT+0200 2003 -LL -m exnodec02.domain2.local -l full -W 78 -N MSEXCH: MSEXCH:
07/18/03 16:01:33 savegrp: exnodec02.domain2.local:MSEXCH: succeeded.
* exnodec02.domain2.local:MSEXCH: 1 retry attempted
* exnodec02.domain2.local:MSEXCH: rcmd exnodec02.domain2.local, user root: `"C:\\program Files\\nsr\\bin/nsrxchsv" -a exnodec02 -c exnode2k2 -s basel.domain.de -g GDailyExchange -e "Fri Jul 25 16:00:43 GMT+0200 2003" -LL -m exnodec02.domain2.local -l full -W 78 -N MSEXCH: MSEXCH:'
* exnodec02.domain2.local:MSEXCH: nsrxchsv_ese.exe Version: 3.1.0.80_QuickFix_LGTpa44858 (LGTpa44858) Supporting Exchange 2000 * exnodec02.domain2.local:MSEXCH: System Version: 5.0 Build 2195 Service Pack 2 * exnodec02.domain2.local:MSEXCH: ESEBCLI2.DLL Version: 6.0.6249.0 Service Pack 3 * exnodec02.domain2.local:MSEXCH: G:\rt_2002_1Q\nsr\db_apps\common\apputil.c(340): Failed to get nsr attribute version for server basel.domain.de * exnodec02.domain2.local:MSEXCH: Failed to find NetWorker server version; advanced features are being disabled. * exnodec02.domain2.local:MSEXCH: G:\rt_2002_1Q\nsr\db_apps\common\apputil.c(340): Failed to get nsr attribute version for server basel.domain.de * exnodec02.domain2.local:MSEXCH: Performing an Exchange save operation; save level is Full (Legato Backup Level: full). * exnodec02.domain2.local:MSEXCH: basel.domain.de: There is no group named `GDailyExchange'. (35012) * exnodec02.domain2.local:MSEXCH: Backup operation finished with errors. 07/18/03 16:01:33 savegrp: exnodec02.domain2.local:MSEXCH: will retry 1 more time(s)
07/18/03 16:01:33 savegrp: exnodec02.domain2.local:MSEXCH: started
C:\program Files\nsr\bin/nsrxchsv -a exnodec02 -c exnode2k2 -s basel.domain.de -g GDailyExchange -e Fri Jul 25 16:00:43 GMT+0200 2003 -LL -m exnodec02.domain2.local -l full -W 78 -N MSEXCH: MSEXCH:
07/18/03 16:01:50 savegrp: exnodec02.domain2.local:MSEXCH: succeeded.
* exnodec02.domain2.local:MSEXCH: 2 retries attempted
* exnodec02.domain2.local:MSEXCH: rcmd exnodec02.domain2.local, user root: `"C:\\program Files\\nsr\\bin/nsrxchsv" -a exnodec02 -c exnode2k2 -s basel.domain.de -g GDailyExchange -e "Fri Jul 25 16:00:43 GMT+0200 2003" -LL -m exnodec02.domain2.local -l full -W 78 -N MSEXCH: MSEXCH:'
* exnodec02.domain2.local:MSEXCH: nsrxchsv_ese.exe Version: 3.1.0.80_QuickFix_LGTpa44858 (LGTpa44858) Supporting Exchange 2000 * exnodec02.domain2.local:MSEXCH: System Version: 5.0 Build 2195 Service Pack 2 * exnodec02.domain2.local:MSEXCH: ESEBCLI2.DLL Version: 6.0.6249.0 Service Pack 3 * exnodec02.domain2.local:MSEXCH: G:\rt_2002_1Q\nsr\db_apps\common\apputil.c(340): Failed to get nsr attribute version for server basel.domain.de * exnodec02.domain2.local:MSEXCH: Failed to find NetWorker server version; advanced features are being disabled. * exnodec02.domain2.local:MSEXCH: G:\rt_2002_1Q\nsr\db_apps\common\apputil.c(340): Failed to get nsr attribute version for server basel.domain.de * exnodec02.domain2.local:MSEXCH: Performing an Exchange save operation; save level is Full (Legato Backup Level: full). * exnodec02.domain2.local:MSEXCH: basel.domain.de: There is no group named `GDailyExchange'. (35012) * exnodec02.domain2.local:MSEXCH: Backup operation finished with errors. 07/18/03 16:01:50 savegrp: exnodec02.domain2.local:MSEXCH: will retry 0 more time(s)
07/18/03 16:01:50 savegrp: exnodec02.domain2.local:index started
save -s basel.domain.de -S -g GDailyExchange -e Fri Jul 25 16:00:43 GMT+0200 2003 -LL -f - -m basel.domain.de -V -l full -LL -W 78 -N index:f8a0b33c-00000004-3ce25922-3ce25a4d-01940000-ac106412 /usr/nsr/index/exnodec02.domain2.local
07/18/03 16:01:51 savegrp: exnodec02.domain2.local:index succeeded.
* exnodec02.domain2.local:index rcmd localhost, user root: `save -s basel.domain.de -S -g GDailyExchange -e "Fri Jul 25 16:00:43 GMT+0200 2003" -LL -f - -m

cyberted

 

[140670]

I found the problem.

I forgot to put the account used by our exchange server in the client on the networker client.

Just have to edit the client and type in the field "remote user" and "password.

Thanks for all

 

[knikiforuk]

cyberted, I've got the exact same problem as you listed in your post. Did you ever find a way around it? I've tried the remote user id and password fields but it didn't help things.

Regards,
Kevin

 

[cyberted]

Hi knikiforuk,

I fixed the problem with the Networker Exchange Module 3.1.82. Works fine.

Bye

cyberted