Network Printing Problem

[itaviator]

Has anyone seen this????

Upgraded a workgroup (1 Win2000 Server, 10 pcs and 1 laptop - all WinXP) to a domain based network. They have 2 Ricoh network printer/copiers that were shared out on the server. After AD was installed, joined all pcs to the domain, now only "Administrators" group can print to them. I explicitly gave "Domain Users" the permissions to print and manage documents, but still cannot print. Only if they are in the "Administrators" group does it work.

Local Security policy maybe on server? I'll be back out there Saturday morning and looking for a direction to go for the answer.

Never seen this before!!

Systems Administrator

 

[markdmac]

Try creating a new share to the same printer.

I hope you find this post helpful.

Regards,

Mark

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[itaviator]

Thanks for the reply Mark.

I tried that also - giving domain users the correct permissions. The thing is, when you send the print job over, it appears in the spool on the server like normal, but then doesn't come out on the printer at all.

Something that I'll have to check on it is the nic settings on the printer, specifically the gateway (haven't looked at that yet).

Systems Administrator

 

[itaviator]

Forget that last idea about the gateway. If domain admins can print to it, the nic should be fine now that I think about it.

Still baffling me though.

Systems Administrator

 

[GrimR]

did you add the everyone group.
And did you check the the client is using the correct ip port?

 

[itaviator]

Everyone group was there with print permissions.

Didn't check the ip port on the client - though I wouldn't think that would be wrong since it's going through the server. Plus, it wouldn't print at all if that wasn't correct, even as an admin.

Systems Administrator

 

[itsp1965]

Have you tried sharing another type of printer to see if this behaviour can be replicated? If it still occurs then there then I would check the ACL of the system32\spool folder (or wherever you have your printers defined). If it doesn't occur, then I would limit the issue to the Ricoh printers themselves

 

[itaviator]

Thanks itsp1965 - never thought to check the permissions on the actual spool folder.

Systems Administrator