Netware Agent NWagnet won't use IPX anymore!!!!

[orty228]

Well here is the scenario,

Trying to restore 3 gig of data from Arcserve 2000 SP 3 server to Netware 5.1 SP3 box. Backed up the data using NWagent and IP fine and fast(400 MB/Min). Well restoring is another story. I only get 6 MB/Min with IP. Arcserve patched to highest levels and virus scanning off.
Knowing that IPX is ussally faster for restores I go to change the agent to IPX and it will not connect. I know I have used IPX in the past to do testing on what worked better IP/IPX. I'm sure I have the internal IPX address right and am using valid full context username/password. Have rebooted both server(And tried 2 other Netware servers and another Arcserve 2000 with no luck), reved down a version of NWagent and I still can not log into the agent using IPX.
I am thinking that one of the recent patches broke IPX since I know that IPX worked mid-January(It is in my logs). Any suggestions?

I know there is a new tech bulletin to speed up IP restores, but I am not yet comfortable shutting off Nagle Algorithm. And I know that IPX worked!!!!

Anyone else have this problem? Or offer any suggestions? Please help.

Regards,
Mike

 

[otto206]

We had the same problem at our customer side.
I posted it about 2 Month ago but no solution.
It was definitelly SP3. Our customer had to reinstall,
aplly SP2 and IPX is ok. Doesn´t matter what version
of NWclient or MS-Client for Netware.

I have heard (but not tested) that installing AS2000
and applying SP3 directly (without SP2 before) should
be ok???

We tested different versions of the NWAGENT but no difference:

SP2 : IPX and IP OK
SP3 : only IP

 

[orty228]

Thanks you very much for the confirmation. It was driving me crazy. I tried working on it for about 6 hours and still could not get IPX working. Glad/Sad to know that other people are having problems.

It is now official the CA has no clue for NWagent. Two years and they still can't get a simple agent to work right, and even what finctionality they have they seem to like to break along the way with the brilliant "patches".

Regards,
Mike

 

[JR28]

I agree 100% we too are experiencing the upgrade to NW5SP4 issue with NWAGENT abending a 5.1 server. I have back rev'd and still no luck. I am convinced that CA really don't have a clue as to fix this problem permanently.
Any suggestion would be greatly appreciated.

 

[orty228]

JR28,

Have you tried the NWAGENT found here

http://support.ca.com/Download/patches/asitnt/QO12920.html.old

CA directed me to it once in Feb. and it fixed an abend issue I was having on a 5.1 server. Recently it has been pulled due to "issues in some enviroments" but since it is the only agent that works on one of my boxes I continue to use it on that box only.

Regards,
Mike

 

[orty228]

Got this support "idea" from CA. Haven't tried it so don't know if it works.

Hi ,
Please try this.
- Unload the agent nlm.
- delete the nwagent folder from the server.
- Reinstall the agent of netware agian.
- Add the objec again and then use the ipx for communicating.
- Also check the doc

http://support.ca.com/techbases/asnt/16029.html

-

If you have further questions in regards to the same issue, please
feel free to update .
Thanks a bunch and have a great day.
Regards
MAC
Technology Consultant/NT Storage
Computer Associates
"We Create the Software That Manages eBusiness"

 

[otto206]

Just a followup / Info

Our customer is using an ADIC SCALAR 100 LTO Library,
Backup server AS2000 SP2 (WIN NT 4.0), Netware 6 SERVER all
connected via GBit Switch.

Yesterday we had to restore ca. 100GB it worked perfect
(ca. 800MB / Min --> ca. 45GB/h). We use IPX...
We modified the remote buffer settings according to CA
internet doks.

Regards, Otto