Netscape 7.0/7.1 won't run or find any URL's

[jparkhill]

My daughter runs Win 98se on a Dell Latitude CPi laptop. She attempted to install Netscape 7.0 and upgrade to 7.1, but each time she runs the program, she gets a message saying, "Cannot find

http://www.yahoo.com"

or similar message for any other web page. Netscape cannot find any URL address.

I removed all previous versions of Netscape from her computer, ran Scandisk, ran RegClean and deleted all references to Netscape in her Registry and from her hard drive. at that point, I installed the Win98se files and installed Netscape 7.0 from a CD. Same issue - Netscape cannot find any URL address you enter.

I have checked all the Edit, Preference settings and nothing seems out of order. Also, I reinstalled the Win98se files before the final Netscape install.

IE 6.0 browser runs fine and has no problems. Netscape 6 worked fine before she attempted to upgrade to Netscape 7.

Any ideas will be greatly appreciated.

Jan

 

[kippy13]

Hi,
Can u browse the web using other browsers?
Can you get the IP address of

http://www.yahoo.com

and but that into the browser address bar instead and try that?
What type of connection to the web are u utilising?

 

[jparkhill]

Yes, IE 6 works fine. My daughter uses a dialup account for her access to the Net and no, I didn't attempt using an IP address. No webpages can be pulled up....I tried CNN, Yahoo and Annoyances.com.

Jan

 

[kippy13]

Can u try using the IP address of the webpage.
Have u got the connection setting in netscape to automatically detect connection?