Netmeeting Win XP pro sharing application grayed out

[scorney]

Hi, I'm having hard time to setup my Netmeeting.
The remote desktop sharing and sharing function are both grayed out. I've add exception in the firewall mnmsrvc.exe with a check on it and the remote desktop have a check too.

I did uninstall and re-install the netmeeting as per Microsoft web site and shutting down in between + after.. nothing change.
I tried it on 2 different network, just in case it's a question of ports not enable.
Any idea, where to troubleshoot ?
Thanks...

 

[bcastner]

Start, Run, services.msc
Is the Net Meeting Remote Sharing service started?

Start the service and set its Startup desposition to Automatic.



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Users Helping Users

 

[scorney]

The Netmeeting Remote desktop sharing was not to automatic, so I changed it, then I open Netmeeting. I tried to start the Service but it pop up:
The Netmeeting Remote desktop sharing service on local computer start then stopped. Some service stop.... This seems to be normal since I tried it on another PC. I did call to the other PC and on the other PC I can share but not my laptop which I have problem. XP Pro Service Pack 2..
So even with the service to Automatic. No change.
What's next ?

 

[bcastner]

It is not "normal." The service should run without stopping. Please see your Event Logs for details as to why the service stops on your laptop.


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Users Helping Users

 

[scorney]

This is what I have in the event log. I went to microsoft web site, but didn't understood much.
here is the log:

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 9/15/2006
Time: 2:47:01 PM
User: N/A
Computer: SCORNEY-C1
Description:
The NetMeeting Remote Desktop Sharing service entered the stopped state.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

 

[pritska]

do you have any "security" programs like zone alarm or Norton Internet security? These can sometimes be overzealous. Try disabling if you do have one installed.

 

[scorney]

The only software that I'm using is virusScan

 

[linney]

"Close NetMeeting by clicking on the Close (X) button, or click Call, and then click Exit. The Remote Desktop Sharing icon then appears in the notification area of the Taskbar. Right-click on the icon and then click Activate Remote Desktop Sharing".

Installing Remote Desktop Sharing.

http://72.14.235.104/search?q=cache...+and+then+close+NetMeeting&hl=en&ct=clnk&cd=2

 

[scorney]

Thanks Linney but i beleive this cannot be applied on WinXP Pro. It seems to be for previous release.

 

[linney]

Did you try the bit about activating remote desktop sharing? Do you get the icon in the Notification Area that you can right-click on? I'm sure I have played with that on XP, but it was some time ago.

Also do you have the correct settings for "Remote" in the System Properties of XP.

 

[bcastner]

Have you looked with gpedit.msc at:
User Configuration
Administrative Templates
Windows Settings
Net Meeting

These registry entries are controlled from those policies:

NetMeeting

Enable Automatic Configuration
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: Use AutoConfig = 1
STRING: ConfigFile = URL of the file

Disable Directory Services
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoDirectoryServices = 1

Prevent adding directory servers
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoAddingDirectoryServers = 1

Prevent viewing Web Directory
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoWebDirectory = 1

Set the Intranet support Web Page
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
STRING: IntranetSupportURL = URL of the support page

Set Call Security Options
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: CallSecurity = 1 - Required; 2 - Disabled;

Prevent changing call placement method
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoChangingCallMode = 1

Prevent automatic addeptance of calls
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoAutoAcceptCalls = 1

Prevent sending files
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoSendingFiles = 1

Prevent receiving files
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoReceivingFiles = 1

Limit the size of sent files
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: MaxFileSendSize = value in KB

Disable chat
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoChat = 1

Disable NetMeeting 2.x Whiteboard
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoNewWhiteBoard = 1

Disable Whiteboard
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoOldWhiteBoard = 1

Application Sharing

Disable Application Sharing
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoAppSharing = 1

Prevent sharing
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoSharing = 1

Prevent Desktop sharing
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoSharingDesktop = 1

Prevent Sharing Command prompts
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoSharingDosWindows = 1

Prevent Sharing Explorer Windows
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoSharingExplorer = 1

Prevent control
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoAllowControl = 1

Prevent Application Sharing in true color
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoTrueColorSharing = 1

Audio & Video

Limit the bandwith of Audio and Video
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: MaximumBandwith = value in kbps

Disable Audio
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoAudio = 1

Disable full duplex Audio
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoFullDuplex = 1

Prevent changing DirectSound Audio Setting
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoChangeDirectSound = 1

Prevent sending video
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoSendingVideo = 1

Prevent receiving video
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoReceivingVideo = 1

Options Page

Hide the General Page
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoGeneralPage = 1

Disable the Advanced Calling Button
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoAdvancedCalling = 1

Hide the Security page
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoSecurityPage = 1

Hide the Audio page
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoAudioPage = 1

Hide the Video page
KEY: HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing
DWORD: NoVideoPage = 1

Of course 1 means enable the policy, 0 disables the policy setting.



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Users Helping Users

 

[scorney]

I went thru the whole Registry and evrything is according to what you mention....

My IT service want to re-image my computer, which I'm not too excited...
I don't know what else to check and or change.
There should be a way to make this sharing work..

 

[bcastner]

I went thru the whole Registry and evrything is according to what you mention....

It better not be, as most of the options shown above disable sharing.

There are no other policies that I know of that would effect the Net Meeting status for sharing.


____________________________
Users Helping Users

 

[scorney]

I didn't expressed my self properly.
I did looked into the registry and the sharing is enabled everywhere.

 

[scorney]

under My Computer\HKEY_CURRENT_USER\Software\Microsoft\Conferencing

There is just the (default) Value not set

 

[bcastner]

Start regedit.
Export the key and post it back here.


____________________________
Users Helping Users

 

[scorney]

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Policies]

[HKEY_CURRENT_USER\Software\Policies\Microsoft]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Conferencing]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\Options]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\Options\Mail]
"JunkMailProtection"=dword:00000006
"JunkMailImportLists"=dword:00000001
"JunkMailTrustContacts"=dword:00000001
"JunkMailSafeSendersFile"="C:\\Windows\\OSSL.txt"
"JunkMailSafeRecipientsFile"="C:\\Windows\\OSRL.txt"

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Security]
"CheckAdminSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\ca]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\ca\Certificates]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\ca\CRLs]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\ca\CTLs]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\disallowed]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\disallowed\Certificates]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\disallowed\CRLs]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\disallowed\CTLs]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\trust]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\trust\Certificates]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\trust\CRLs]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\trust\CTLs]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\TrustedPublisher]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\TrustedPublisher\Certificates]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\TrustedPublisher\CRLs]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\SystemCertificates\TrustedPublisher\CTLs]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows NT]

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows NT\Driver Signing]
"BehaviorOnFailedVerify"=dword:00000000