Net Logon service hangs

[ACraib]

When I restart my DC I receive a 'Service Failed to start" message. When I look in the event viewer it says that the Net Logon Service Hung during starting.

If I check the services the Net Logon service has started.

Anyone have any ideas?

cheers

 

[zoeythecat]

What service pack are you at?

 

[ACraib]

SP2 ... it's a brand new build of a machine. All was fine until I promoted it to a DC. There were no erros during the upgrade.

Everything else appears to be fine. the NETLOGOnm and SYSVOL shares are there and accessible.

 

[zoeythecat]

What is the exact message you get in event viewer. (Event ID No)

 

[ACraib]

EventID 7022 : Source Service Control Manager

The Net Logon service hung on starting


....


that's all it says. Services shows its running and I can restart the service no problem.

 

[zoeythecat]

Interesting....I guess just as long as it starts for you it is probably ok. There are really no articles on the Microsoft Knowledgebase. I only got these 2 articles but they are not the 7022 error

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q269375

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q284850

 

[Holger2]

Look on >

http://www.microsoft.com/technet/

and search for the errornumber.
There are some answers. Maybe it helps!

 

[tlcscousin]

Q315951
I think is probably close. Here is the gist of the document.
"start of copy paste"
CAUSE
One or more of the DNS records that the Netlogon service must register when it starts requires DNS Secure Dynamic Update. Netlogon requires a Kerberos ticket to register the records. The %SystemRoot%\System32\Config\Netlogon.dns file contains a list of records that Netlogon must register. However, at this point in in the Windows startup process, the local Kerberos Distribution Center (KDC) service has not started completely and cannot provide the requested ticket to the local Kerberos client immediately. Therefore, Netlogon waits for the ticket. If the registration request cannot be performed in time, System Control Manager times out and logs event ID 7022 ("The Net Logon service hung on starting&quot. After the KDC has started, Netlogon receives the ticket and begins DNS Secure Dynamic Update.



RESOLUTION
If Netdiag and Dcdiag do not reveal any problem with DNS registration, you can safely ignore this error.

 

[ACraib]

Thanks for that. I'll run NetDiag and DCDiag when I'm back in the office.