Nero Burning ROM not seeing disk change 2

[Flinx]

Windows 10 21h2
nero 10
problem started sometime after 9-23-2022 (last time I burned disks).
same Bluray/DVD/CD burner.
same media I have always used.
windows reads all media just fine.
windows shows disk changes.
windows shows when disks are blank.
connect an external burner and same issue.

nero 10 suddenly stopped seeing the drives at all.
uninstalled nero 10.
purchased and installed latest version of nero.
Nero now sees the drives.
place empty disk in drive nero does not see disk, but windows does.
updated firmware on drive. rebooted, nothing changed.
uninstalled drivers for drive, rebooted, nothing changed.

tried burning with windows (never did that before always used nero) takes forever and doesn't complete because it says I need 816 PB and disk is only 4.7GB or 25GB. data is 4.3GB.

contacted nero, first response was to do all the things I already tried.
any help?

edit 03-22-2023 if nero does not even see the cd/dvd/blu-ray Burners the problem is related.

 

[Flinx]

as often happens when I have been trying to fix an issue for a long time, I sometimes stumble on the solution but not by searching for the symptoms.

this is the fix

https://nerosupport.freshdesk.com/e...ero-applications-do-not-detect-my-disc-burner

windows 10 ransomware detection was the problem.
you have to go in and allow blocked nero apps.

there was no warning or popup that a block had happened it just suddendly stopped reading or seeing disks.

very frustrating.

 

[Rick998]

@Flinx - Many thanks for taking the time to post back with the solution you found and a link. I'll have to remember that one in future.

 

[gbaughma]

Ahh... Microsoft protecting us from doing any work again, I see.


Just my $.02

"What the captain doesn't realize is that we've secretly replaced his Dilithium Crystals with new Folger's Crystals."

--Greg