Hi all,
We're upgrading our AT&T circuit at a remote office. The plan is that we'll get a new temporary block of DIDs to which our real DID's will remote call forward to until they are ported a week later. Just found out this is happening Monday and it doesn't seem likely our vendor will be able to help by then. I have 2 years experience with our option 61, but not much on this BCM 400.
What I thought would work is adding the 20 new non-overlapping DIDs as target lines then adding the appropriate line appearance assignments on the active DNs. I have that applied for one user, however he can't dial the new DID from another set. He's getting a fast-busy as soon as he hits the first digit.
Real DIDs: 1580-1599
Temporary DIDs that need to be assigned to the sets (i2004s): 2238-2257
They are mapped straight across, so I'm using 2245 for 1587, etc. As soon as the user hits '2' to see if it rings his phone, he gets a busy signal. What might I have missed? Is there an easier way to do this temporarily like a manipulation of the incoming numbers?
Thanks for any insight.
We're upgrading our AT&T circuit at a remote office. The plan is that we'll get a new temporary block of DIDs to which our real DID's will remote call forward to until they are ported a week later. Just found out this is happening Monday and it doesn't seem likely our vendor will be able to help by then. I have 2 years experience with our option 61, but not much on this BCM 400.
What I thought would work is adding the 20 new non-overlapping DIDs as target lines then adding the appropriate line appearance assignments on the active DNs. I have that applied for one user, however he can't dial the new DID from another set. He's getting a fast-busy as soon as he hits the first digit.
Real DIDs: 1580-1599
Temporary DIDs that need to be assigned to the sets (i2004s): 2238-2257
They are mapped straight across, so I'm using 2245 for 1587, etc. As soon as the user hits '2' to see if it rings his phone, he gets a busy signal. What might I have missed? Is there an easier way to do this temporarily like a manipulation of the incoming numbers?
Thanks for any insight.