Need to program more DID #'s

[jag62470]

I've inherited a mess and cannot seem to get any good local support for our phone system. I have a Merlin Magix 4.0 Processor with all Legend phones. We have some DID #'s already programmed and I need to program three more but it looks like I cannot add anymore tables. What can I do? Of course, they don't want to change the extension numbers and they don't want to get new #'s because we have already published the ones that are working. Any help would be great. Here is my current dialing plan:

A Dial Plan Routing Table

A Entry Number: 0 1 2 3
A NtwkServ: Any service Any service Any service Any service
A Expected Digits: 4 4 4 4
A Pattern to Match: 8790 9870 8031 7703
A Digits to Delete: 4 4 4 4
A Digits to Add: 100 152 141 160

A Entry Number: 4 5 6 7
A NtwkServ: Any service Any service Any service Any service
A Expected Digits: 4 4 4 4
A Pattern to Match: 7704 7705 7706 7707
A Digits to Delete: 4 4 4 4
A Digits to Add: 167 122 121 154

A Entry Number: 8 9 10 11
A NtwkServ: Any service Any service Any service Any service
A Expected Digits: 4 4 4 4
A Pattern to Match: 7708 7709 7701 7702
A Digits to Delete: 4 4 4 4
A Digits to Add: 155 130 101 102

A Entry Number: 12 13 14 15
A NtwkServ: Any service Any service Any service Any service
A Expected Digits: 4 4 4 4
A Pattern to Match: 7700 7710 7719 7711
A Digits to Delete: 4 4 4 4
A Digits to Add: 202 109 503 113

The new numbers would numbers that are ported. The last four digits would be 5968, 1541, and 3710. These are just fax machines so I can make the extension whatever we need to.

Thanks again for any help you can give.

Thanks,

Jacob Gomez
Technical Services
Faith Assembly of God

http://www.faithassembly.org

 

[2BAvoice]

You must sure have strange blocks of DID's. Are you sure these 3 new numbers are DID's? Or are they just 3 pots lines and you want them to act like DID's?

 

[jag62470]

The 3 new numbers will be ported. That is why they are not sequential. Same thing with the first 3 numbers in the table. They were ported when we first go the PRI line. The actual DID #'s are 7700-7719. We are currently only using 7700-7711, 7719 because I seem to be out of space in the Dial Plan Routing table.


Thanks,

Jacob Gomez
Technical Services
Faith Assembly of God

http://www.faithassembly.org

 

[telecomtekperson]

If these are coming over the PRI, it might be time to find another provider that can give you DID blocks with sequential numbers. You are at your max of routing tables (16).

Maybe order these as pots lines....

 

[jag62470]

What are pots lines? I'm not familiar with that.

 

[tdaugirdas]

A pots line is just a plain, old copper analog phone line - like you have at home.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[SYQUEST]

You do have some choices here, but first you need to set down some rules if you want this thing managed properly and who is running the show. The equipment and software has limitations, so they need to realize that!

You need to reorganize the Dial Plan so it works. If that means renumbering stations, so be it. People complain all the time about changing numbers. Once it is done they will get used to it. Make a cross reference list for them when you do it.

To reclaim some of the translations: change the DIGIT FEED from the service provider to 3 digits, then renumber those that have 77xx DIDs to 7xx for the stations. That will free up some table space for something important.
***
Now the three new numbers you want to add as DID, 5968/ 1541/3710, are these currently existing as phone lines??
***
If they are that is OK, because you now have some space to translate them per above. But you mention about some numbers being published are these the ones or some others??
***
To plan ahead you need to get another block of 20 or so numbers so you have them for growth in the future, and get numbers that fit your Dial Plan! You have to be firm with these service providers!! You have to be creative in your approach!

Now I realize that this is a fair amount of work! But I would do a PRINT ALL on the system so you can plan all your changes to make this happen.

Hope this helps and good luck!

....JIM....

 

[merlinman]

Input from a FORMER AVAYA Tier-3 Tech Support Engineer:

telecomtekperson IS RIGHT, Get another Vendor.

If the D-I-D's are SEQUENTIAL, you do not have to waste any tables at all (USUALLY).

Of course, we understand you are probably not in control of that process.

Doing what SYQUEST suggested will work, and as he said, that will be a lot of work, and as he said:

you need to set down some rules if you want this thing managed properly and who is running the show. The equipment and software has limitations, so they need to realize that!
and you really need to do a print all first.

Good Luck!

 

[SYQUEST]

Hi Jacob,

I was rereading your post and reviewing the Dial Plan Routing Table. I just realized that you have seven DID numbers that are not being used, because of the current Dial Plan and the FOUR digit feed from the CO switch, and with your switch have three digit stations and out-of-routing table space you can't use them. Am I correct?

Existing DID block: NXX-7700 thru 7719, (20 numbers)
Existing non-sequential: NXX-8790, 9870, 8031
New? non-sequential: NXX-5968, 1541, 3710*

Even though changing the digit feed from 4 to 3 is still some work, that is probably one of your better choices to solve your dilemma.

Note * using a three digit feed this one, 3710, would be in conflict with 7710!

....JIM....

 

[jag62470]

Thank you for all of your suggestions. I think it would be easier for us to get a new block of DID #'s that match our extensions. I will talk to our Business Administrator and let them decide.