Do you mean the email addresses of the folks you want the report sent to? If the report is running as a scheduled job on the Enterprise server the answer is YES but keep in mind it can be one or more email addresses and that an email address in this context can also be a Distribution list.
If this report is being scheduled/run through an applicaction (.ASP, .NET) the "TO:" can be dynamically built so you can control who the report is sent to via code. Unfortunately I've never done it myself so I can't be of help there but I know it can be done.
Did you enable SMTP on your Crystal Job Server? If not from the CMC select SERVERS, the select your job server(s), and then DESTINATION ==> CrystalEnterprise.Smtp. This must be enabled for Crystal Enterprise to use the SMTP service on the server.
CMC = Crystal Management Console which is just another name for the Crystal Enterprise administration tool. You should have a link/start menu option that takes you the Crystal Enterprise Admin Launchpad. The Crystal Management Console is the first option on the right side of the UI..
As far as finding your Crystal Job Server (an you may have created more than one) select the SERVERS option from the CMC home page. This will provide you a list of servers/services that have been configured on your Crystal Enterprise Server. Look for the service identified as a "Crystal Report Job Server" and click on it. Then select the DESTINATIONS option. You will see the CrystalEnterprise.Smtp option. You must enable and configure this option before you can use SMTP from Crystal Enterprise. This all assumes you have the SMTP service enable at the server level.
Based on your response it appears you are on Business Objects XI and not Crystal Enterprise 10. I should have asked in the first place but your original post made a reference to 'enterprise' so I just assumed CE10. That being said you found the right item to enable/configure.
I think you are getting close. Just follow what Mjrbim stated and get it all configured and it should work just fine.
I'm sorry but I don't know what else to tell you. I just spent 5 min setting up smtp on my CE-XI test server and ran a report and all worked just fine. Something on your server is set up wrong but I can't tell you what.
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