We originally installed Office 2003 through an MSI file to our users. Unfortunately we altered the default settings for how to handle junk email. We had it set to permanently delete junk email. We believe this setting is causing our users to get an operation failed message. Somehow the message is getting to their inbox and when they click on it to open they get the operation failed message and then the email disappears. We think it has to do with the permanently delete junk email option. But since we put this out as a setting, everytime our users uncheck it. The next time the open Outlook it is rechecked again. There must be some setting in the registry that is causing this, as they do not need to log out, just closing Outlook resets it. Is there a way to fix this, that wouldn't involve reinstalling Outlook?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Need to change Junk email options
- Thread starter Klssri
- Start date
Similar threads
- Locked
- Question
- Locked
- Question