Need to change AA on a Callpilot 150 remotely

[tpwd01]

I have a remote MICS 6.1 with a RAD and it is connected to a Callpilot 150 that is connected to our network. I can access the Callpilot via our network and I can connect to the MICS via the RAD. When trying to change the AA via our network I can't get the MICS to call my number. I have verified the usual suspects, line pool access, prime line and so on but I keep getting an error from the Callpilot "the phone number is not valid" If I can get this figured out it will save me a 300 mile one way trip...Thanks ahead of time to anyone that might could help....

 

[curlycord]

Did you put a 9 in front?

If changing just a greeting and not CCR you can do so via logging into System Manager Mailbox and press 99.


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curlycord

http://www.curlycord.com

 

[tpwd01]

Thanks for replying curlycord. I did try with and without the 9