Need to accept email from more than one domain.

[WishingIwasFishing]

I am attempting to add a second Authoritive domain to our Exchange 2010 servers to allow a second email address to be used. We would like to continue to accept email from the original address but make the new one the default. I have started out by creating an Email Address Policy using the following settings: Chose a name, Included the following specific types, the condition is “Recipient is in a department” Step two is set to “Policy contains: Users with Exchange Mailboxes in the “IT Services” Department(s). {this department exists and is correctly populated in ADUC for all IT Services users} Checked “E-mail Address local part:’ Selected firstname.lastname (john.smith) Specified the fully qualified domain name (FQDN) for the email address as “mycompany.org” (this was a selectable option since this FQDN was set up prior to this policy creation. I am telling it to apply immediately. The policy show up as "applied". The address never shows up under any users who are a member of the “IT Services” department.
No errors generated on policy creation or in the exchange logs.
Any ideas? Trying to get this firstname.lastname new address space to populate.
Thanks in advance for any and all help.

 

[ntinlin]

Have you already added the new domain as an accepted domain?

Neill

 

[WishingIwasFishing]

Yes.. The New domain is setup and is available as an option during this policy creation. Following MS KB arcticles step by step. Just cant seem to get the policy to apply.

Gary

 

[ntinlin]

Presumably the 'Automatically update e-mail addresses based on e-mail address policy' box is ticked for the ones you are trying to update?
Neill

 

[WishingIwasFishing]

Yes, the radio button next to "imediately" is selected. The policy also shows as "applied" in the EMC. Now the priority is 2 witch makes it the lowest prioriry but that should not make a diff correct?

Gary

 

[58sniper]

Highest priority would apply.

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