Need help with Modem Pool

[Kart00n]

Hi All
I have a client with an ISA equinox SST I8 card connected to win 2003 server. The card installed great. I have the card connected to a modem pool. I can dial out from the Modems but when i dial in to them they have a busy signal. I have all the updated driver. Any idea?
Cheers

kartoon

 

[mattjurado]

Do you actually hear a busy signal?

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.

 

[Kart00n]

Hi Matt
Yeah i do. I use the pool to recieve incoming connections. I dial it and yes i hear the busy signal. Thank you so much for your help.
Cheers

 

[mattjurado]

Contact the phone company, sounds like a line problem.

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.

 

[Kart00n]

Hi Matt
that line works ok when i put a single modem on it. It just has trouble with the modem pool?
Cheers

Erick

 

[mattjurado]

So when you put a single modem on the line, it rings incoming no problem? Then one or more of the modems seem to be using the line, probably not disconnecting right.

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.

 

[Kart00n]

Sound right. Any idea how i can manually hang them up
?
Cheers

 

[mattjurado]

What kind of modems and how many?

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.

 

[Kart00n]

Hi There
1 have 6 modems connected and am not sure of the brand as they are in melb and i am doing it remotley. they seem to be standard 38.8 bps modems.
Cheers

 

[mattjurado]

You really need to test them one by one. Disconnect one for awhile, and monitor, then move on to the next, until you figure it out.

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.