Need help with IP Office v40 - Night Service Programming

[ccleo666]

Hello,

I have 3 systems in Illinois with IP Office Manager v40. I have successfuly set the hunt groups, but am having trouble with Night Service programming.

I set the Hunt Group, the Night Service Fallback Group, and the Time Profile (from 08:00-18:00). When set to Night Service, the forwarding won't activate, and it goes to voicemail instead of the Night Service Fallback Group, which has only one extension.

Also, is there a way to set the individual extensions to follow the Time Profile, or does that only apply to the Hunt Group extension proper?

Larry C

 

[Morrack]

Is your night service fallback group available at night, or have you got a time profile for that one also? After hours, dial the extension of your fallback group and make sure the 1 phone rings.

Peter