I am using Crystal 8.5 to report on data exported from the Raiser's Edge database, which is non-profit donor software. I am specifically interested in exporting information about actions entered by our fundraising staff. For example, John Doe can enter a phone call, letter, or meeting on a donor's record. A really nice feature is that more than one fundraising staff member can be entered on one action--for example, John Doe and Mary Smith can both be listed as attending the meeting luncheon with Donor X--so we don't have to add duplicate actions just to record both fundraisers. A really nice feature--except when it comes to creating reports!
What happens is that the Solicitor Names (the fundraising staff) are all exported as a single string separated by a semi-colon. When I try to group in Crystal based on Solicitor name, I get "Doe, John", "Smith, Mary" and "Doe, John; Smith, Mary". What I want is for the single action to be placed under both "Doe, John" and "Smith, Mary".
I've toyed with parsing the names out into Solicitor1 and Solicitor2 variables--works great, but....I'm not really figuring out what to do with it. Can you use a loop in a Grouping formula? Is there some easier way that I'm missing here? Or is what I want to do just not possible?
Thanks for any suggestions you can give me.
What happens is that the Solicitor Names (the fundraising staff) are all exported as a single string separated by a semi-colon. When I try to group in Crystal based on Solicitor name, I get "Doe, John", "Smith, Mary" and "Doe, John; Smith, Mary". What I want is for the single action to be placed under both "Doe, John" and "Smith, Mary".
I've toyed with parsing the names out into Solicitor1 and Solicitor2 variables--works great, but....I'm not really figuring out what to do with it. Can you use a loop in a Grouping formula? Is there some easier way that I'm missing here? Or is what I want to do just not possible?
Thanks for any suggestions you can give me.