Need help setting up CDR/SMDR

[cplkev]

I've recently taken over managment of our SL1 and have been asked to setup CDR/SMDR for a sales department. Here's what the sales manager is asking for

1. Daily log in/log out capabilities and time of day for each
2. Total Phone time in minutes
3. Total number of calls
4. Actual number that was dialed

The PC I use does have MAT installed and it appears that CDR reporting has been setup? But, I have not been able to get any report data out of it. I don't have the software version(s) of the SL1 or MAT with me but can update that tomorrow once I get to the office. Thanks

 

[johnpoole]

login logout would not be usual cdr but acd reports.. dialed numbers would be cdr.. ld 22 prt tty and see which tty has cty and which tty has acd.. not the same tty... then in 23 prt that acd dn and see if cdr ='s yes.. that is step one (of many) i can not help with mat or otm.. if you have command line, and get stuck let us know where and we can try to help.. some techs here do know the gui side. since i played command line for 20 years prior to gui, i didn't learn mat/otm.. after installing it for several customers, i realized that not only is it to slow, it's not that dependable.. procomm scripts give me much better control

john poole
bellsouth business
columbia,sc

 

[cplkev]

Thanks John,
Here's what I have for LD 22 - don't see that any tty has acd but do see cty for two ttys? Also, here are the details of our system. I'm assuming that the exts that we want CDR records for will have to have one or more CLS added ?

Version 2111
Release 25
Issue 15+
PSWV Version PSWW 33


LD 22 output
REQ PRT
TYPE ADAN TTY

ADAN TTY 0
TTY_TYPE SDI
CAB 00
CARD 00
PORT 0
DES SEBHOST1
FLOW NO
USER MTC TRF SCH CTY BUG
TTYLOG 0
BANR NO
ADAN TTY 1
TTY_TYPE SDI
CAB 00
CARD 00
PORT 1
DES
BPS 1200
BITL 8
STOP 1
PARY NONE
FLOW NO
USER MTC SCH BUG
TTYLOG 0
BANR YES
ADAN TTY 2
TTY_TYPE SDI
CAB 00
CARD 00
PORT 2
DES CALLACCTNG
BPS 9600
BITL 8
STOP 1
PARY NONE
FLOW NO
USER CTY
ADAN TTY 8
TTY_TYPE LSL
CAB 00
CARD 10
PORT 0
DES
BPS 1200
BITL 8
STOP 1
PARY NONE
FLOWTYPE MAIL
ADAN TTY 13
TTY_TYPE PTY
PORT 0
DES 13
FLOW NO
USER SCH
TTYLOG 0
BANR YES
ADAN TTY 14



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TTY_TYPE PTY
PORT 1
DES 14
FLOW NO
USER SCH
TTYLOG 0
BANR YES