Hi,
My company is in the process of relocating to a new office and I need to understand how to reassign extensions to physical jacks. The guy that used to manage the Avaya IP500 used to physically move cables at the patch panel when moving someone from cubicle a to b. I always thought that was not practical as he had a spaghetti cable created in the server room. I want to connect all the cables to the patch panel using vertical and horizontal cable management and not have to physically move a cable when moving people and their phones to different cubicles.
What would be the right way to accomplish this?
I did some tests and changed the Base Extension for some of the modules/ports thinking that it would be enough but that did not do the trick. I then went to the phone and logged in the extension using *35*ext*code# and that seems to work. However, when I restarted my IP500 one of the extensions went back to a “no user” status and it did not login. I set the "Force Login" under Telephony/Supervisor Setting thinking that it would keep the login but it did not. On another test I took cubicle A with ext 3100 and cubicle B with extension 3200 and exchanged the base extensions and login to both phones with the respective extension and did not use the "Force Login" option and after rebooting the system the extensions did not change back but instead they stayed logged in.
Not sure if I am just over complicating things or doing a workaround. I just need the right steps to configure the extension at the new place.
GI
My company is in the process of relocating to a new office and I need to understand how to reassign extensions to physical jacks. The guy that used to manage the Avaya IP500 used to physically move cables at the patch panel when moving someone from cubicle a to b. I always thought that was not practical as he had a spaghetti cable created in the server room. I want to connect all the cables to the patch panel using vertical and horizontal cable management and not have to physically move a cable when moving people and their phones to different cubicles.
What would be the right way to accomplish this?
I did some tests and changed the Base Extension for some of the modules/ports thinking that it would be enough but that did not do the trick. I then went to the phone and logged in the extension using *35*ext*code# and that seems to work. However, when I restarted my IP500 one of the extensions went back to a “no user” status and it did not login. I set the "Force Login" under Telephony/Supervisor Setting thinking that it would keep the login but it did not. On another test I took cubicle A with ext 3100 and cubicle B with extension 3200 and exchanged the base extensions and login to both phones with the respective extension and did not use the "Force Login" option and after rebooting the system the extensions did not change back but instead they stayed logged in.
Not sure if I am just over complicating things or doing a workaround. I just need the right steps to configure the extension at the new place.
GI