Need help programming incoming calls to auto attendant

[RCTelecom]

I'm new to IP Office. The system is a 406v2, software is 3.2 and a voice mail pro 8 ports. Need to have incoming calls ring the receptionist and after 4 ring go to auto attendant.

 

[Morrack]

Setup a huntgroup with just the receptionist in it. Make it a Group ring huntgroup, and turn call waiting on. Turn voicemail on for the group. In voicemail pro, create a leave mail startpoint for the huntgroup, and simply drag your AA module to that callflow and connect it to the startpoint.

Apple pie.



Peter Sherwood
Morrack Consulting
Affordable World Class Off-site Backup!

http://www.morrack.com

 

[aarenot]

You can use a GOTO action in the hunt group start point, with specific tab being the module you want it to go to.