NEED HELP.....INTERNET EXPLORER ISSUES

[diggy]

I HAVE A PROBLEM WITH MY COMPUTER I CANT FIGURE OUT....FOR SOME REASON MY INTERNET EXPLORER WILL NOT OPEN ANY WEB PAGES AT ALL....I KNOW I HAVE A CABLE LINE SIGNAL COMING IN BECAUSE I DOWNLOADED MOZILLA AND IT WORKS.........BUT BECAUSE OF INTERNET EXPLORER NOT WORKING I CANT GET UPDATES FROM MY NORTON, SLIM BROWSER DOESNT WORK AND OTHER KEY ISSUES......

I HAVE INTERNET EXPLORER 7 AND AM RUNNING WINDOWS XP

I DOWNLOAD HIJACK THIS AND GOT THIS INFORMATION BUT DONT KNOW WHAT IT MEANS:

Logfile of HijackThis v1.99.1
Scan saved at 10:15:05 AM, on 8/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5112.0000)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
d:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
D:\WINDOWS\System32\frxhser.exe
D:\WINDOWS\system32\frxhapp.exe
c:\winnt\system32\service.exe
D:\WINDOWS\Explorer.exe
D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\Tablet.exe
D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
D:\WINDOWS\system32\MsPMSPSv.exe
d:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
D:\Program Files\Common Files\WinTools\WToolsA.exe
D:\Program Files\Common Files\WinTools\WSup.exe
D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
D:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
D:\Program Files\QuickTime\qttask.exe
D:\WINDOWS\system32\ezSP_Px.exe
D:\WINDOWS\wupdt.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Plyy\Uuqsrek.exe
D:\Program Files\ISTsvc\istsvc.exe
D:\WINDOWS\vsfrglgd.exe
D:\WINDOWS\system32\v5m50aa4.exe
D:\temp\salm.exe
D:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
D:\WINDOWS\enhupdt.exe
D:\Program Files\Media Gateway\MediaGateway.exe
D:\program files\internet explorer\iexplore.exe
D:\Program Files\iTunes\iTunes.exe
D:\PROGRA~1\COMMON~1\uiqo\uiqom.exe
D:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
D:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Common\Bin\WinCinemaMgr.exe
D:\PROGRA~1\COMMON~1\uiqo\uiqoa.exe
D:\WINDOWS\system32\WTablet\TabUserW.exe
D:\Program Files\WinZip\WZQKPICK.EXE
D:\Program Files\Outlook Express\msimn.exe
D:\Program Files\Trillian\trillian.exe
D:\Program Files\Adobe\Illustrator 10.0.3\Support Files\Contents\Windows\Illustrator.exe
D:\Program Files\Adobe\Photoshop 7.0\Photoshop.exe
D:\PROGRA~1\COMMON~1\uiqo\uiqol.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\program files\internet explorer\iexplore.exe
D:\program files\internet explorer\iexplore.exe
D:\Program Files\SlimBrowser\sbrowser.exe
D:\program files\internet explorer\iexplore.exe
D:\Documents and Settings\Diggy2\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://www.websearch.com/ie.aspx?tb_id=50245

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.espn.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant =

http://www.websearch.com/ie.aspx?tb_id=50245

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

http://www.websearch.com/ie.aspx?tb_id=50245

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=
;https=;ftp=;gopher=;socks=
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe D:\WINDOWS\Nail.exe
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - D:\WINDOWS\nem220.dll
O2 - BHO: Band Class - {0007522A-2297-43C1-8EB1-C90B0FF20DA5} - D:\WINDOWS\enhtb.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - D:\WINDOWS\systb.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - D:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - D:\PROGRA~1\SEARCH~1\SEARCH~1.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - D:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - D:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - D:\WINDOWS\wsem302.dll
O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - D:\Program Files\SideFind\sfbho.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - D:\Program Files\DAP\DAPIEBar.dll
O3 - Toolbar: YourSiteBar - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - D:\PROGRA~1\YOURSI~1\ysb.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [vptray] D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [frxmxins] frxmxins
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] D:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ezShieldProtector for Px] D:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [conscorr] D:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] D:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DLPSP] "d:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE"
O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Rboncji] C:\Program Files\Plyy\Uuqsrek.exe
O4 - HKLM\..\Run: [WinTools] D:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [IST Service] D:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [Em95DQfy] D:\WINDOWS\vsfrglgd.exe
O4 - HKLM\..\Run: [Power Scan] D:\Program Files\Power Scan\powerscan.exe
O4 - HKLM\..\Run: [v5m50aa4] D:\WINDOWS\system32\v5m50aa4.exe
O4 - HKLM\..\Run: [Á³# L"h'þ9Óœð3rÅWD:\Program Files\ISTsvc\istsvc.exe] D:\WINDOWS\vsfrglgd.exe
O4 - HKLM\..\Run: [salm] d:\temp\salm.exe
O4 - HKLM\..\Run: [fex] D:\WINDOWS\fex.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] D:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Enh Win Updt] D:\WINDOWS\enhupdt.exe
O4 - HKLM\..\Run: [Media Gateway] D:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\RunOnce: [WinTools] D:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot
O4 - HKCU\..\Run: [AIM] D:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [NBJ] "D:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [uiqo] D:\PROGRA~1\COMMON~1\uiqo\uiqom.exe
O4 - Startup: Adobe Gamma.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: TabUserW.exe.lnk = D:\WINDOWS\system32\WTablet\TabUserW.exe
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Download with &DAP - D:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - D:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Download &Flash Movies - D:\Program Files\Flash2X\Flash Hunter\save.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - D:\Program Files\SideFind\sidefind.dll
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - D:\PROGRA~1\DAP\DAP.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash2X Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - D:\Program Files\Flash2X\Flash Hunter\save.htm (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: &Launch Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - D:\Program Files\Flash2X\Flash Hunter\save.htm (file missing) (HKCU)
O9 - Extra button: Flash Decompiler SWF Capture tool - {86B4FC19-8FA4-4FD3-B243-9AEDB42FA2D5} - D:\PROGRA~1\ELTIMA~1\FLASHD~1\iebt.dll (HKCU)
O9 - Extra 'Tools' menuitem: Flash Decompiler SWF Capture tool menu - {86B4FC19-8FA4-4FD3-B243-9AEDB42FA2D5} - D:\PROGRA~1\ELTIMA~1\FLASHD~1\iebt.dll (HKCU)
O11 - Options group: [TABS] Tabbed Browsing
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0F9B4CA4-A30F-480A-841D-69B45C50A8F8} (SekureL0gin.SekureKontrol) -

http://secure2.comned.com/signuptemplates/AktiveSekurity.cab

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -

http://static.windupdates.com/cab/MusicUnlimited/ie/bridge-c8.cab

O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} -

http://static.windupdates.com/cab/CDT/ie/bridge-c18.cab

O16 - DPF: {3D19135C-6D38-44AD-80F0-D9318F48726D} (BwOutlook.OutlookIntegrator) -

http://myphone1.onvoip.net/commpilot/customcontrols/BwOutlook.CAB

O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) -

http://static.35mb.com/applet/applet_y.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) -

https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx

O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) -

http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = studio4nineteen.net
O17 - HKLM\Software\..\Telephony: DomainName = studio4nineteen.net
O17 - HKLM\System\CCS\Services\Tcpip\..\{E3AFB24B-0E96-4ACF-9B8D-954FB087067D}: NameServer = 192.168.0.20,216.231.41.2
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = studio4nineteen.net
O20 - Winlogon Notify: NavLogon - D:\WINDOWS\System32\NavLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: DefWatch - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Dell Printer Status Watcher (DLPWD) - Dell Inc. - d:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
O23 - Service: Dell Printer Status Database (DLSDB) - Dell Inc. - d:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
O23 - Service: FGLRXUTIL (FGLRXUtil) - ATI Technologies, Inc. - D:\WINDOWS\System32\frxhser.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISEXEng - Unknown owner - D:\WINDOWS\system32\angelex.exe (file missing)
O23 - Service: Network DDE Connections (NETDDEC) - Unknown owner - c:\winnt\system32\service.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: PACSPTISVR - Sony Corporation - D:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - D:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - D:\WINDOWS\svcproc.exe
O23 - Service: TabletService - Wacom Technology, Corp. - D:\WINDOWS\system32\Tablet.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - D:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - D:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - D:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)

HELP SOMEONE IF YOU CAN......

 

[carrr]

You are positively eaten up with spyware.

Start here: faq608-4650

Tired of waiting for an answer? Try asking better questions. See: faq222-2244

 

[Sheco]

Just a wild guess but is the problem caused by having your SHIFT key stuck down?

 

[diggy]

My shift key is definitely up......and I do have Norton antivirus but I cant update it because of the internet explorer to get rid of the spyware.......but I will download the other programs and hope that works as well

 

[Foamcow]

I don't understand how not being able to get IE to access the net causes a problem with updating Norton.

Use LiveUpdate within Norton. It doesn't use IE to connect to anything. It manages all by itself.
If Norton can't connect then the problem is elsewhere and not with IE.

When you try to open a webpage with IE, what actually happens?

Foamcow Heavy Industries - Web design and ranting
Target Marketing Communications - Advertising, Direct Marketing and Public Relations
I wonder what possesses people to make those animated gifs. Do you just get up in the morning and think, "You know what web design r

 

[carrr]

Foamcow
If you look at the poster's log, you can see that they are terminally infested with malwares. Norton is NOT going to solve their problem. Many malwares are capable of disabling AV tools in order to assure their longevity.

The FAQ posted is a tried and true walkthrough for malware cleanup. diggy has it bad, but it is recoverable.

Tired of waiting for an answer? Try asking better questions. See: faq222-2244

 

[diggy]

PROBLEM FIXED.........ADWARE TOOK CARE OF IT ALL.....THANKS ALOT FOR ALL THOSE THAT HELPED ME OUT TODAY.....

 

[thud105g]

Windows freezes/hangs

Recently I began having problems with Windows on my machine(P4 3.2 Mhz, 1Gb, XP SP1, IE 6.0)were frequently when I click (right or left) in a window the window freezes and when I try to exit out or kill the window it shows that it is not responding. When I finally kill the window the rest of the session (before I reboot) windows is vey sluggish and becomes agonizingly slow. Many times when attempting to reboot it hangs on trying to end a non exitisting IExplore process and once I got a message "MCI command handling windows" ??
After a reboot it function properly until the next window freezes.

I have reloaded IE 6.0 and run regsvr32 with urlmon.dll, Shell 32.dll.......... I have also run Ad Aware and Norton antivirus.

Any suggestions