I need my computer to work and unless I can get this problem solved quickly I have big trouble. I need help as quickly as possible.
Here is the problem:
The mouse has always worked fine but just stopped functioning this morning. It was quite a challenge getting to this board and posting by the keypad.
Facts:
1) The mouse works fine in safe mode.
2)I went into the system settings where the mouse was flagged. The message read as follows:
"This device is not working properly because Windows cannot load the file [vmouse.vxd] that loads the drivers for the device (code 8.) To fix the problem, run Windows Setup again using your Windows CD-ROM."
3) I checked the driver file details which read:
c:\windows\vmouse.vxd
c:\windows\system\msmouse.vxd
c:\windows\system\mouse.drv
4) I checked to see if the above files were actually present on my computer - they were all there.
5) As instructed in #2 above I re-installed Windows 98 from the CD-ROM. The install went fine but the mouse still didn't work. No change in the error message. I installed Windows 98 two more times with no better results.
6) Even though the mouse works fine in safe mode I checked it on another maching. I verified it works fine and is not the mouse.
7) There are no conflicts with any other devices showing in the system settings. The mouse is the only thing not functioning fine.
8) It has always worked fine in the past.
9) I do not have a virus.
PLEASE HELP! Anyone who may have a solution or a thought, it will be greatly appreciated. But I need help quickly becuase I can not work this way.
Thanks in advance.
Here is the problem:
The mouse has always worked fine but just stopped functioning this morning. It was quite a challenge getting to this board and posting by the keypad.
Facts:
1) The mouse works fine in safe mode.
2)I went into the system settings where the mouse was flagged. The message read as follows:
"This device is not working properly because Windows cannot load the file [vmouse.vxd] that loads the drivers for the device (code 8.) To fix the problem, run Windows Setup again using your Windows CD-ROM."
3) I checked the driver file details which read:
c:\windows\vmouse.vxd
c:\windows\system\msmouse.vxd
c:\windows\system\mouse.drv
4) I checked to see if the above files were actually present on my computer - they were all there.
5) As instructed in #2 above I re-installed Windows 98 from the CD-ROM. The install went fine but the mouse still didn't work. No change in the error message. I installed Windows 98 two more times with no better results.
6) Even though the mouse works fine in safe mode I checked it on another maching. I verified it works fine and is not the mouse.
7) There are no conflicts with any other devices showing in the system settings. The mouse is the only thing not functioning fine.
8) It has always worked fine in the past.
9) I do not have a virus.
PLEASE HELP! Anyone who may have a solution or a thought, it will be greatly appreciated. But I need help quickly becuase I can not work this way.
Thanks in advance.