Need a manually forwarded DN to send call to voicemail of New DN

[New2Nortel]

I'm sorry I have seen a couple of posts regarding this issue but none answer my Question.

I have a CS1000 and callpilot.

I have a switchboard 5200) that is forward at night to a security desk (5201), if the security desk does not answer I need them (5201) to get the voicemail.

This was setup before me and suddenly stopped working. It has defaulted back to going to the original DN voicemail.

All assistance is appreciated.

 

[bhassell2000]

SFA in CLS will allow

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[New2Nortel]

Thank you but CLS was SFA. I changed it to SFD to see if it would make a difference and it did not. Or am I wrong and SFA needs to be on the original extension (5200)

 

[bhassell2000]

original extension, secondary forward allowed

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[New2Nortel]

The line still reverts to the original DN mailbox.

REQ: prt
TYPE: tnb
TN 8 0 6 11
DATE
PAGE
DES

DES MAINT
TN 008 0 06 11
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
DBA 1
ERL 0
FDN 7590
TGAR 5
LDN NO
NCOS 5
SGRP 0
RNPG 26
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPA STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUD DNDD CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
CDMR PRED MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 7590
LHK 5
LPK 0
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 5200 0 MARP
CPND
NAME JAX MAINTENANCE.
XPLN 16
DISPLAY_FMT FIRST,LAST
01 SCR 2200 1 MARP
CPND
NAME SWITCH BOARD
XPLN 13
DISPLAY_FMT FIRST,LAST
02 SCR 2203 0 MARP
CPND
NAME SWITCH BOARD
XPLN 13
DISPLAY_FMT FIRST,LAST
03 SCR 2204 0 MARP
CPND
NAME SWITCH BOARD
XPLN 13
DISPLAY_FMT FIRST,LAST
04 SCR 2205 0 MARP
CPND
NAME SWITCH BOARD
XPLN 13
DISPLAY_FMT FIRST,LAST
05 SCR 2206 0 MARP
CPND
NAME SWITCH BOARD
XPLN 13
DISPLAY_FMT FIRST,LAST
06 ADL 16 95214668
07 ADL 16 94494798
08 ADL 16 97598227
09 ADL 16 97782828
10 ADL 16 93294210
11 ADL 16 92681401
12
13
14
15
16 MWK 7590
17 TRN
18 AO6
19 CFW 16 5201
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
32 BFS 008 0 07 05
33 BFS 008 0 05 09
34 BFS 008 0 06 06
35 BFS 008 0 07 06
36 BFS 008 0 05 07
37 BFS 008 0 06 09
38 BFS 008 0 05 03
39 BFS 008 0 06 04
40 BFS 008 0 06 07
41 BFS 008 0 07 04
42 BFS 008 0 05 13
43 BFS 008 0 06 03
44 BFS 008 0 08 01
45 BFS 008 0 01 02
46 BFS 008 0 01 03
47
48 BFS 008 0 05 10
49 BFS 008 0 08 03
50 BFS 008 0 07 08
51 BFS 008 0 09 04
52 BFS 008 0 06 10
53 BFS 008 0 05 12
54 BFS 008 0 05 11
55 BFS 008 0 01 05
DATE 13 JUL 2012


NACT

REQ: prt
TYPE: tnb
TN 8 0 9 3
DATE
PAGE
DES

DES SECUR
TN 008 0 09 03
TYPE 3903
CDEN 8D
CTYP XDLC
CUST 0
ERL 0
FDN 7590
TGAR 5
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPA STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUA DNDA CFXA ARHA FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
CDMR PRED MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 000
LHK 1
LPK 1
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 5201 1 MARP
CPND
NAME SECURITY
XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 3201 D MARP
CPND
NAME SECURITY
XPLN 13
DISPLAY_FMT FIRST,LAST
02 ADL 16 918006438714
03 ADL 16 918006438714
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 7590
17 TRN
18 AO6
19 CFW 4 5293
20 RGA
21 PRK
22 RNP
23
24
25
26
27 CLT
28 RLT
29
30
31

 

[telebub]

SFA on 5201.

In CallPilot, delete mailbox 5200. In CallPilot, pull up mailbox 5201 and make 5200 an Extension DN. The CallPilot is smart enough to know the original dialed number, therefore sends to the call to that mailbox. If you delete mailbox 5200 and make it an Extension DN in 5201, the caller will go to mailbox 5201.

(This is only if deleting mailbox 5200 is a viable option)

 

[New2Nortel]

Unfortunately, deleting the mailbox at 5200 is not an option. This is a switchboard during the day the is forwarded to security at night.