NEC SV9100 MOH jack

[NiceRing]

I need to install an external MOH device on a SV9100.
I don't see an RCA jack option specifically labeled MOH, just aux. ports.
Where would I plug in a USB player to the KSU?

 

[belevedere]

If external Background Music (BGM) or Music on Hold
(MOH) is being installed, plug the cable into the AUX1 or
AUX2 pin jack connector on the GCD-CP10. The other end
of the cable plugs into the music source.

Right out of the hardware manual. I suspect 10-04 needs to be adjusted as well.

 

[SammyGF]

Hey Belevedere, I'm currently troubleshooting a MOH device for a 9100 as well. I followed the instructions in the manual and have my MOH device plugged into AUX2. 10-04 is all configured as well as 10-21 (AUX2 MOH and AUX1 BMS). When it didn't work I mirrored the settings from a system(SV9100) I have working (i didn't set it up) but the new one I did set up is still silent when put on hold. Any other ideas or things I may have missed?

 

[phone_troll]

Each 9100 I config uses AUX2 for the MOH source. Then in 10-04 I change it to External. My music on hold has an RCA out to AUX that I use. I've found if I don't use the cable that comes with the system, it wouldn't work (a mono cable vs a stereo cable). I use an IntelliTouch OHP8000 -- the USB plugs into the OHP system.

As far as the silence -- does the internal music work?

 

[NiceRing]

Worked like a charm. Thanks!!
I am amazed that NEC still uses the same crappy "carnival" type music that they used with the old NEC Pro I and Pro II. I would have though that a couple of decades might have produced an upgrade.